
Customer Success Manager-l3 Hyderabad(IT
2 weeks ago
**Role-Customer Success Manager**
**Qualifications / Experience**
Education
- MBA/ BE/Any graduate
Location-Hyderabad
Experience
- 5 to 12years, sales exposure in similar or related product domain, IT sales market exposure is a must.
Must
Exposure to IT Transformation sales is an added advantage
Experience in selling Cyber security,Networking,Storage,Backup,Virtualization.
**Key Deliverables**
- **Handling end-to-end sales for the Enterprise Business Accounts.**:
- Work in white space to add new logos in Enterprise Business Segment.
- **Selling IT Infrastructure or IT Transformation Solution to Enterprise Accounts**:
- Selling across the verticals
- **Working on GTM strategies and seeding 22by7 as a Solution Partner in Client Account**:
- Working on the leads for qualifying and taking it to a closure
- **Account Planning, Mapping, meeting the Decision Making Unit of the prospect or existing clients**:
- Understanding the clients existing infrastructure and the pain points and building on the clients transformation journey/ growth journey
- **Pitching the right solution with the help of Pre-Sales team members**:
- Cross-Selling and Up-Selling
- Growing the Account
- **Maintaining a healthy strong funnel on solution portfolio of 22by7**:
- Answering the RFI/RFP/PoC etc with the help of Pre-Sales team
- **Managing the business ecosystem/stakeholders and leveraging it for getting leads/ pre-sales / closures**:
- Working on BOM and pricing
- **Handling presentations, techno commercial negotiations and Closures**:
- Create Customer Experience Excellence through continuous follow-up and customer interaction
- **Working with other cross-functional team like marketing for carrying out different client/vendor related activities**:
- Take Sales Accreditation on different product lines which helps for strong pitching.
Pay: From ₹2,000,000.00 per year
**Benefits**:
- Provident Fund
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Experience**:
- total work: 5 years (required)
Work Location: In person
**Speak with the employer**
+91 9342253295
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