Customer Support Intern

7 days ago

Hyderabad Telangana, India SmartWinnr, Hyderabad Full time

**Job Summary**:
The product support intern will engage with our existing and new customers to ensure the successful implementation of SmartWinnr. You will have the chance to interact with customers globally and gain valuable exposure to various regions, including the USA, UK, Europe, Japan, China, Singapore, and India.

**Responsibilities** **include but are not limited to**:

- Interact with SmartWinnr customers during the pilot, implementation, and post-implementation phases.
- Address all customer queries and act as a consultative partner.
- Stay updated with the latest changes and releases in SmartWinnr.
- Assist in identifying cross-sell and upsell opportunities within existing customer accounts.

**Requirements**:

- Excellent written and verbal communication skills in English.
- Ability to learn and use software systems like SmartWinnr effectively.
- Proficiency with Gmail and Microsoft products (PowerPoint, Excel, Word).
- Results-driven, self-starter with strong motivation and persistence.
- A passion for helping others and providing exceptional support.

**What We Offer**:

- Mentorship from experienced professionals in the field.
- Exposure to real-time projects and industry challenges.
- Opportunities to develop both technical and professional skills.
- A collaborative and innovative work environment.

**Job Type**: Internship
Contract length: 3 months

Pay: Up to ₹8,000.00 per month

**Experience**:

- internship: 1 year (preferred)

**Location**:

- Hyderabad, Telangana (required)

Work Location: In person

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