IT Operations
3 days ago
**Required Qualifications**:
- Bachelor/Master's Degree in Computer Science, Engineering, Business, or equivalent.
**Desired**:
- Proficient in English communication, both written and verbal.
- Knowledge of hardware infrastructure and troubleshooting.
- Interest in Virtual Private Networks (VPNs).
- Proven experience in providing technical support for laptop-related issues. Hard Skills:
- Familiarity with hardware systems and specifications.
- Proficiency in tools for test management and bug tracking.
- Knowledge of scripting and programming languages.
- Experience in maintaining and troubleshooting hardware issues.
- Ability to assist team members with laptop-related challenges. Soft Skills:
- Excellent English communication skills.
- Strong problem-solving ability and analytical skills.
- Effective collaboration with cross-functional teams.
- Flexibility to adapt to a rapidly changing environment.
- Customer-centric mindset, emphasizing user satisfaction. Responsibilities:
- Collaborate with the IT team to ensure smooth hardware operations.
- Provide technical support for laptop-related issues.
- Assist in the procurement and setup of laptops for the team.
- Contribute to the improvement of IT processes.
- Work closely with team members to troubleshoot and resolve hardware challenges.
Day range:
- Monday to Friday
Shift:
- Day shift
**Experience**:
- total work: 3 years (preferred)
Work Location: In person
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