Current jobs related to Customer Support Representative - Baner Road Pune Maharashtra - IFAS


  • Pune, Maharashtra, India Genesis HR Services Full time

    **Job Title**: Customer Support Representative (International Voice Process) **Location**: Hadapsar, Pune **Salary**: ₹20,000 - ₹41,000 per month Job Summary We are hiring enthusiastic and dedicated Customer Support Representatives for our international voice calling process. In this role, you will assist US clients by attending to their inquiries...


  • Pune, Maharashtra, India Optimas Solutions Full time

    **Customer**Support**Representative** **Pune**, UK** **About**Optimas**: Optimas is a global distributor of integrated supply chain solutions, and engineering support focused on delivering fasteners, components, industrial and safety supplies to our diverse customers around the world. Our local, on-the-ground teams understand the nuances of every community...


  • Pune, Maharashtra, India Optimas Solutions Full time

    **Customer**Support**Representative** **Pune**, UK** **About**Optimas**: Optimas is a global distributor of integrated supply chain solutions, and engineering support focused on delivering fasteners, components, industrial and safety supplies to our diverse customers around the world. Our local, on-the-ground teams understand the nuances of every community...


  • Hinjewadi, Pune, Maharashtra, India Diginsta Full time

    Customer Support US telecom process - Customer care representative >1 year - Sr Customer care representative >2 year - Excellent communication skills who can speak with US native - Minimum 6 months of international BPO Voice exp - Should have computer and internated / knowledge of billing quiery - Exp type - B2B / B2C - Working day - 5 days per week **Job...


  • Baner Road, Pune, Maharashtra, India IFAS Full time ₹ 15,000 - ₹ 2,00,000 per year

    As a Student Support Executive, you will be the first point of contact for our students. Your role is crucial in ensuring an exceptional learning experience by addressing students' queries related to courses, the IFAS mobile app, and the website. You will play a key role in improving student satisfaction and retention.Key ResponsibilitiesRespond promptly and...


  • Pune, Maharashtra, India Genesis HR Services Full time

    **Job Title**: Customer Support Representative **Location**: Pune (Work from Office) **Experience Required**: Minimum 2 years in International Voice Process **Working Days**: 5 days a week, with 2 rotational offs **CTC**: Up to ₹6 LPA + performance-based incentives **Facilities**: Cab services available **Availability**: Immediate joiners only **Contact**:...


  • Pune, Maharashtra, India VisionaryHire Full time

    **Job Title: Customer Support Representative (Inbound Process)** **Location**:Pune** **Job Type: Part-Time / Full-Time** **Shift Type: Rotational Shift (No Fixed Time)** **Salary**: - **CTC**: ₹13,400 - 18,000 - **Extra Working Hours**: ₹150 per hour **Responsibilities**: - Handle inbound customer calls and provide effective solutions. - Address...


  • Pune, India MANIKS Full time

    Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...


  • Mulund West, Mumbai, Maharashtra, India Enrolsy Full time

    **Customer Support Executive Job Description** We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. To be successful as a customer support executive, you...


  • Mumbai, Maharashtra, India Air Rescuers Worldiwde Pvt Ltd Full time

    We are looking for a Customer Support Representative to handle customer queries, provide product/service information, and resolve issues efficiently to ensure customer satisfaction. Online required female **Job Types**: Full-time, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month **Language**: - Hindi (preferred) - English (preferred) Work Location:...

Customer Support Representative

2 weeks ago


Baner Road Pune Maharashtra, India IFAS Full time

As a **Student Support Executive**, you will be the first point of contact for our students. Your role is crucial in ensuring an exceptional learning experience by addressing students’ queries related to courses, the IFAS mobile app, and the website. You will play a key role in improving student satisfaction and retention.

**Key Responsibilities**
- Provide detailed information about courses, study material access, exam schedules, and faculty support.
- Guide students through app/website features and resolve access/login issues.
- Escalate unresolved issues to the relevant technical or academic teams.
- Maintain accurate records of interactions using CRM tools.
- Coordinate with the academic, sales, and tech teams to ensure quick resolution.
- Gather student feedback and share insights with internal teams for continuous improvement.
- Maintain high levels of empathy and patience while interacting with students.

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Provident Fund

Work Location: In person

**Speak with the employer**
+91 7678506797