CRM Executive

6 days ago


Okhla Delhi Delhi, India Airtec Electrovision Pvt Ltd Full time

A customer relationship management (CRM) executive manages a company's interactions with customers. They work to improve customer satisfaction and retention. Responsibilities
- **Customer service**: Handle customer inquiries, complaints, and feedback
- **Relationship management**: Build and maintain relationships with customers
- **Strategy**: Develop and implement strategies to retain customers and expand the customer base
- **Marketing**: Work with marketing teams to improve the customer experience
- **Data**: Analyze customer data to identify trends and opportunities
- **Reporting**: Prepare reports on customer interactions and performance
- **Training**: Participate in training and learning opportunities to expand knowledge
- **Compliance**: Adhere to company policies and procedures

Pay: ₹21,000.00 - ₹22,000.00 per month

**Benefits**:

- Paid sick time

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

Work Location: In person


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