Customer Support Executive
1 week ago
**Job description**
**Requirements**:
- A Bachelor’s degree from any stream if a Fresher
- Excellent spoken and written communication skill
- Ready to work night shifts (Across US Time Zones)
- Strong analytical skills
- Have aptitude for conversation and engaging customers online through webchat
**Responsibilities**
- Handling customer queries on Web Chat
- Educate current and potential customers with product and service information
- Maintain accurate customer records
- Identify and escalate priority issues to the Team Leader and Ops Team
- Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution
**Other Information**
- Reporting to: Project Manager
- Remuneration: Rs 10,000 - Rs12,000/month
- Joining timeline: Immediate
- Location: Dharamshala, Himachal Pradesh
**Job Code: Moonpeak**
**About Us**
Development Logics is an IT services company. We are headquartered in Dharamshala, Himachal Pradesh.
Our current offering includes Product Engineering, Digital Marketing, BPO and Staffing solutions. We are currently offering services to clients in the US, Europe, India and Australia.
**Why work with us?**
- Work from a place which is many people’s dream.
- A better quality of life for you and your family.
- Work-life balance.
**Job Type**: Contract Full Time
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹10,000.00 - ₹12,000.00 per month
**Benefits**:
- Flexible schedule
- Paid sick time
- Paid time off
Schedule:
- Night shift
- Rotational shift
Application Question(s):
- Hope you have read the complete job post. Please mention the job code.
- Are you ready to relocate to Dharamshala? Yes/No
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (preferred)
Shift availability:
- Night Shift (preferred)
**Speak with the employer**
+91 9816805264
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