Customer Service Representative

1 week ago


Goregaon Mumbai Maharashtra, India Shott Amusement limited Full time

_**CV: 75748 61560**_

Job Description - **Customer Service Representative (CSR)**

Location**:Shott Amusement Limited - Unit no. 10, Behind Rajdhani Restaurant, Gate no. 2, NESCO centre, Western Express Highway, Goregaon (E), Mumbai - 400063**

| Permanent | Fresher-Friendly

**Salary**:

- ₹14,600 (for Freshers)

**Eligibility**:

- Minimum 10th / 12th Pass or Graduate

**Key Responsibilities**:

- Assist customers and ensure excellent service
- Explain and demonstrate games to customers
- Handle cashiering and billing processes

**Working Hours**:

- 9-hour shifts per day
- 1 weekly day off
- Public holidays and weekends are working days

**Shift Timings**:

- **Female (Rotational): 10:00 AM - 7:00 PM | 11:00 AM - 8:00 PM | 12:00 PM - 9:00 PM**_
- **Male (Rotational): 1:00 PM - 10:00 PM | 2:00 PM - 11:00 PM | 3:00 PM - 12:00 AM | 4:00 PM - 1:00 AM**_
- **Note: Must be available for all shifts during the first 15 days of joining**_

**Benefits (Post Probation)**:

- Incentives
- 24 days paid leave per year
- Double pay on public holidays
- General and COVID-19 Mediclaim coverage
- Child education benefit

**Requirements**:

- Must follow grooming and uniform standards
- Comfortable with rotational shifts and standing work

**Job Types**: Full-time, Part-time, Permanent, Fresher

Pay: Up to ₹15,000.00 per month

Expected hours: 5 per week

**Benefits**:

- Health insurance
- Provident Fund

Work Location: In person



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