Female Customer Care Intern

2 days ago

Pitampura Delhi Delhi, India Square bubbles Full time

Location: Pitampura, Delhi

About Us:
Nutristar is a rapidly growing and dynamic e-commerce company committed to providing exceptional products and services to our customers. We take pride in our customer-centric approach and are seeking a highly motivated Customer Care Executive to join our team.

Job Overview:
As a Customer Care Executive, you will be responsible for handling inbound and outbound calls to assist customers with their queries, provide information about our products and services, resolve complaints, and actively promote sales. The role requires excellent communication skills, a customer-centric mindset, and the ability to contribute to the overall success of our brand.

Key Responsibilities:

- Inbound and Outbound Calls: Handle a high volume of inbound calls from customers, addressing their inquiries, providing product information, and ensuring a positive customer experience. Make outbound calls to potential customers to drive sales.
- Sales Promotion: Actively engage in promoting sales by understanding customer needs, showcasing product features, and upselling where applicable.
- Query Resolution: Effectively resolve customer complaints, concerns, and issues in a timely and professional manner, ensuring customer satisfaction.
- Product Knowledge: Stay updated on product features, specifications, and promotions to provide accurate information to customers and enhance sales opportunities.
- Order Processing: Assist customers with order placement, tracking, cancellations, and returns. Work closely with other departments to ensure efficient order fulfillment.
- Customer Relationship Management: Build and maintain positive relationships with customers, fostering loyalty and repeat business.
- Documentation: Maintain accurate and detailed records of customer interactions, feedback, and sales transactions.
- Qualifications:

- Excellent verbal and written communication skills.
- Strong interpersonal skills with a customer-centric approach.
- Ability to handle challenging situations with empathy and professionalism.
- Basic computer skills and familiarity with customer relationship management (CRM) tools.
- High school diploma: additional education or relevant certifications is a plus.

**Benefits**:

- Competitive salary with performance-based incentives.
- Accidental insurance and other employee benefits.
- Opportunities for professional development and growth within the company.

**Benefits**:

- Accidental insurance

Schedule:

- Day shift 10AM to 7PM

**Education**:

- Higher Secondary (12th Pass) or Graduate

**Language**:

- Hindi (preferred)
- English (required)

Ability to Commute:

- Pitampura, Delhi, Delhi (required)

Ability to Relocate:

- Pitampura, Delhi, Delhi: Travel or Relocate before starting work.

Work Location: On-Site

Pay: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

  • Customer Support Associate

    1 week ago

    Delhi, Delhi, India ARG HEALTH CARE Full time

    Office coordinator profile. Taking care of admin related work. Calling and speaking to the customers. Explaining about the products and their prices. Attending calls. Coordinating and taking reviews from the customers. Sending them messages and mails. Day to day admin related work. ONLY FEMALE CANDIDATES FROM NEARBY JOB LOCATION PREFERRED. Job location :...

  • Customer Care Executive

    2 weeks ago

    Delhi, India AULAX DIGITAL PRIVATE LIMITED Full time

    We are seeking a Customer Care Executive (Female Only) to join our team in New Delhi. The ideal candidate will be responsible for handling inbound customer calls and email queries with a positive and professional approach. You should be a good communicator with a passion for delivering outstanding customer service. Key Responsibilities: Respond to customer...

  • Customer Care Executive

    7 days ago

    Delhi, Delhi, India AULAX DIGITAL PRIVATE LIMITED Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    We are seeking a Customer Care Executive (Female Only) to join our team in New Delhi. The ideal candidate will be responsible for handling inbound customer calls and email queries with a positive and professional approach. You should be a good communicator with a passion for delivering outstanding customer service.Key Responsibilities:Respond to customer...

  • Customer Care Executive

    2 weeks ago

    Pitampura, Delhi, Delhi, India TOXMO ELECTRIC MOTORS PVT.LTD Full time

    **Job Title**: Customer Care Executive (sales) **Location**: pitampura, Delhi **Industry**: [ Ev scooty) **Experience**: 0-2 years (Freshers can apply) **Salary**: As per industry standards We are looking for a **Customer Care Executive** to manage inbound and outbound calls and support our clients with queries, feedback, and information. **Key...

  • Customer Care Executive

    4 days ago

    Delhi, Delhi, India sellngrow Full time

    **Job Responsivities** **Customer Care Executive** **Key Responsibilities**: 2. Resolve customer complaints and concerns in a timely and professional manner. 3. Provide accurate information about products or services. 4. Process orders, returns, and exchanges. 5. Escalate complex issues to senior executives or relevant teams. 6. Maintain accurate...

  • Customer Care Executive

    2 weeks ago

    Pitampura, Delhi, Delhi, India Nutristar Full time

    Job Title: Customer Care Executive - Outbound Sales Location: Pitampura, Delhi Department: Customer Support / Sales Company: Nutristar Employment Type: Full-Time **Salary**: ₹18,000 - ₹20,000 (In hand per month) Job Summary: Key Responsibilities: Make outbound sales calls to potential and existing customers Follow up on abandoned carts to maximize...

  • Customer Care Executive

    2 weeks ago

    Pitampura, Delhi, Delhi, India Bansal Trading Company Full time

    **Company Profile**: we are pleased to introduce Bansal Trading Company as importers, exporters, distributors, and export representatives catering to a variety of industries like plastics, masterbatches, pigments, PVC Leather, Personal Care and Home Care, Metal Pre-treatment and Paints, Inks, and Coatings. We have an experience of more than 65 years and are...

  • Customer Care Executive

    4 days ago

    Pitampura, Delhi, Delhi, India Prakhar Software Solutions Pvt Ltd Full time

    Job Title: Customer Care Executive Location: Pitampura, North Delhi Experience: 2+ Years Working Days: 6 Days a Week (Monday to Saturday) Working Hours: 10:00 AM - 7:00 PM Type: Full-Time | On-site Job Summary: Key Responsibilities: Make outbound calls for follow-ups and feedback. Resolve issues promptly and professionally. Maintain call records and...

  • BPO Customer Care Senior Representative"

    5 days ago

    Delhi, Delhi, India VEDA CARE Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Description We are looking for a goal-driven and dynamic Sales Executive to drive sales, build client relationships, and contribute to business growth. The ideal candidate should have excellent communication skills, a strong sales mindset, and a track record of achieving sales targets. If you are passionate about sales, customer engagement, and...

  • Customer Service Representative

    2 weeks ago

    Pitampura, Delhi, Delhi, India Eminenture Private Limited Full time

    **Customer Care Executive (Female)** **Avantika - 7827746006 / 7827746006 Location - **Netaji Subhash Place, Delhi** Experience - **Freshers can apply** Salary - **upto 13k** Time - **10 am to 7 pm** Mode - Full-Time (Work from Office) Education - **12th pass / Result Awaited / Graduate** **RESPONSIBILITIES: - Must be comfortable in voice process -...