Customer Support Intern/executive

6 days ago

Ambli Ahmedabad Gujarat, India Bros Labs Full time

**What we're looking for**:
We are on the lookout for a proactive individual with a deep interest in the Customer Support field to join our team, who will be responsible for expanding our global customer base, managing international client relationships, and achieving sales targets. This role requires effective communication skills. If you're excited about the future of tech and eager to learn, grow, and contribute to a groundbreaking team, we would love to meet you.

**Responsibilities**:

- Provide exceptional customer support, technical assistance, and detailed product knowledge for our ecommerce platform.
- Proactively engage with customers to ensure a positive experience and foster long-term relationships.
- Address customer inquiries, complaints, and escalations promptly and professionally.
- Process orders, returns, and exchanges accurately through our CRM system.
- Collaborate with sales and technical teams to resolve complex issues and continuously improve customer experience.
- Maintain accurate records of customer interactions and support activities.

**Qualifications**:

- 6 months of experience in customer support, preferably in a technology related field.
- A strong willingness to learn and develop new skills.
- Strong communication skills and ability to convey technical information clearly.
- Proficient in CRM systems and ecommerce platforms.
- Ability to work independently, prioritize tasks, and meet deadlines effectively.
- Problem-solving skills, multitasking, and a customer centric mindset.

**Benefits**:

- PTO (Paid Time Off)
- Flexible Working Hours
- Personal and Professional Growth
- Performance Bonus
- Bring your dog to work

**About Us**:
Bros Labs focuses on the concept of connecting data between people, services, content, and devices in a decentralized manner as opposed to traditional web architecture which mainly connects content between users and servers. Blockchain technology is a game changer. At Bros Labs, we applied Blockchain technology to almost every segment, because of its ability to provide transparency and security across industries, including reducing transaction costs by eliminating middlemen such as banks and attorneys. We handle trust, personal data, and transactions.

Pay: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Ambli, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- What is your previous/current CTC? (required)
- What is your expected CTC? (required)

**Education**:

- Bachelor's (required)

**Experience**:

- Customer support: 1 year (required)

**Language**:

- English (required)

Shift availability:

- Day Shift (required)

Work Location: In person

  • Customer Support Executive(Us Accent)

    2 days ago

    Ambli, Ahmedabad, Gujarat, India Bros Labs Full time

    # What we're looking for We are seeking a dynamic and motivated Customer Support Executive to join our team. Customer Support Executive will be responsible for expanding our global customer base, managing international client relationships, and achieving sales targets. This role requires effective communication skills, a customer-focused approach. ...

  • Customer Support Executive

    4 days ago

    Ambli, Ahmedabad, Gujarat, India Magnifico Resins Pvt Ltd Full time

    **For below opening** **English communication must be excellent. Must be from Ahmedabad only & who can join immediately.** **Responsibilities of Customer Support Executive having experience of 1 to 2 years**: Ø Assist customers with product information, order placement, billing inquiries, and issue resolution. Ø Troubleshoot technical issues and provide...

  • Customer Support Intern

    4 days ago

    Ambli, Ahmedabad, Gujarat, India Bros Labs Full time

    # **What we're looking for** We are on the lookout for a proactive individual with a deep interest in the Customer Support field to join our team - who will be responsible for expanding our global customer base, managing international client relationships, and achieving sales targets. This role requires effective communication skills. If you are excited...

  • Customer Support Executive

    1 day ago

    Ambli, Ahmedabad, Gujarat, India Bros Labs Full time ₹ 2,50,000 - ₹ 3,00,000 per year

    About the Role:We're looking for a dynamic and motivated Sales/CS Executive to join our growing team in the Blockchain domain. If you're passionate about emerging technologies, skilled in lead generation, and eager to drive business growth, this is your chance to be part of a future-focused company.Key Responsibilities:Identify and generate leads through...

  • Customer Support

    1 day ago

    Ambli, Ahmedabad, Gujarat, India Menschen Consulting Pvt Ltd Full time ₹ 1,20,000 - ₹ 24,85,372 per year

    Perform application installation, configuration, and troubleshooting.Provide end-user support including UAT (User Acceptance Testing) and issue resolution.Manage user and society creation, modification, and deletion in the system.Offer BMC and portal support, including user account management.Provide basic hardware support and resolve related technical...

  • Customer Support Executive

    6 days ago

    Ahmedabad, Gujarat, India Renee Cosmetics Full time

    **About us**: Timelessly inspired, endlessly enhanced - RENÉE Cosmetics is an Indian makeup brand that's redefining beauty with its range of high quality, cruelty-free and FDA-approved innovative range of products. RENÉE believes in empowering women to own and enjoy their bold, ambitious persona and let their glam do the talking. **Job Overview**: We...

  • Customer Support Executive

    2 weeks ago

    Ahmedabad, Gujarat, India VasyERP Solutions Pvt. Ltd. Full time

    **About Us**: **VasyERP**(Acquired by Reliance Industries) is a rapidly growing Ahmedabad-based start-up specializing in cloud-based ERP products. We design and develop ERP and Point of Sale (POS) platforms for manufacturing and retail industries, catering to clients in India and international markets. **About the Role**:As a Customer Support Executive, you...

  • Customer Support Executive

    3 weeks ago

    Ahmedabad, India Techno Wise Full time

    Roles and Responsibilities of a Customer Support Executive (BPO/KPO) : To escalate the queries of the customer via Chats and Calls. Resolve the Customer issue for International Customer To provide the best resolution to the customers. Maintain the better relationship with the customers. Meet the customers requirements and provide them...

  • Customer Support Executive – International

    2 weeks ago

    Ahmedabad, India Techno Wise Full time

    Roles and Responsibilities of a Customer Support Executive (BPO/KPO) : To escalate the queries of the customer via Chats and Calls. Resolve the Customer issue for International Customer To provide the best resolution to the customers. Maintain the better relationship with the customers. Meet the customers requirements and provide them...

  • Customer Support Executive – International

    2 weeks ago

    Ahmedabad, India Techno Wise Full time

    Roles and Responsibilities of a Customer Support Executive (BPO/KPO) : To escalate the queries of the customer via Chats and Calls. Resolve the Customer issue for International Customer To provide the best resolution to the customers. Maintain the better relationship with the customers. Meet the customers requirements and provide them...