Customer Support Expert

2 weeks ago

T Nagar Chennai Tamil Nadu, India Infinity Notions Full time

**Job Summary**:
**Key Responsibilities**:
**Digital Marketing Support**:
Monitor campaign performance and generate basic reports.

Stay updated on digital trends.

**Basic Designing**:
Create simple creatives using Canva or similar tools.

Coordinate with the design team for campaign assets and client deliverables.

**Vendor Coordination**:
Liaise with printers, fabricators, and other vendors for timely execution of projects.

Ensure quality checks and cost management.

**Event Management Support**:
Assist in planning and execution of events and brand activations.

On-ground coordination, logistics management, and vendor handling during events.

**Client Coordination**:
Assist the account team in following up with clients for approvals, content, and feedback.

Maintain timelines and project flow.

**Requirements**:
Minimum 2 years of relevant experience in an ad agency or similar role

Basic knowledge of design tools (e.g., Canva, Photoshop is a plus)

Understanding of digital marketing platforms and tools

Strong communication and coordination skills

Ability to multitask and manage deadlines

Willingness to travel for events (if required)

**Salary & Benefits**:
Monthly Salary: ₹20,000 - ₹40,000 (based on experience & interview performance)

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹30,000.00 per month

Work Location: In person

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