Customer Support Associate

2 days ago

T Nagar Chennai Tamil Nadu, India GNB Property Full time

Designation: Account Manager/Customer Support Executive Location: On-site (Chennai) Are you highly motivated and eager to embark on the next step in your career and make a move into leadership? If you are passionate about customer service, enjoy working in a fastpaced dynamic environment and love to learn more about the amazing world of PropTech, then we would love to talk to you. As an account manager, you’d be one of the key members in our customer support team, and would be responsible for all aspects of our customer relationship as the one-point contact for the customers.

Strong written communication skills and experience in international voice process would be essential assets. We will be providing extensive training to help you adapt to our systems and processes. As a product company with stable growth over the last five years, we’re expanding our support teams and there’ll be plenty of opportunities for career growth. Join our growing team to be part of a vibrant community

About us: GNB develops in-house software products to help the UK real estate agencies manage and grow their business. Our integrated suite of technology solutions includes mobile-optimised websites, mobile apps, 360° property viewings, automated social media, and back office software to manage sales, lettings, management and inventory, delivering exceptional value. Our latest offering is GNB Habitat, a property portal for the UK real estate agency sector.

Required Skill Sets: A team player; enjoys hitting targets and key performance indicators; has an interest in technology; positive, confident & professional attitude; tenacious, completer / finisher; excellent written and verbal communicator in English.

**Job Types**: Full-time, Permanent

**Benefits**:

- Food provided
- Paid sick time
- Provident Fund

Schedule:

- Monday to Friday
- UK shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- International voice process: 2 years (required)
- Customer support: 2 years (required)

Work Location: In person

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