Customer Relationship Officer

5 days ago

Chennai, India Bankbazaar.com Full time

A brief about the Job Description:
Designation: Trainee - Customer Relationship Officer

**Susmitha HR |6374740121|**
- Excellent communication and Interpersonal Skills
- Ability to converse in regional language along with English.
- Ability to convince customers
- Assist customers in all their queries

Roles & Responsibilities:

- Understanding the need of the customer and helping the customer to choose the right financial product as per their eligibility
- Suggesting the customer alternative products based on need, lifestyle & spending power
- Explaining to the customers about the benefits and offers related to the products.
- Maintain amicable conversation throughout the call and build customer delight

Educational Qualification: Any Degree (With or Without backlogs)

Note: Upon completion of 6 months and on being eligible for conversion the CTC change would be 2.5LPA

**Shift Timings**: 9:00 A.M to 6:00 P.M (including all the breaks in between)

**Working Days**: 6 days of Working and 1 Day Rotational Off (Note: Saturday & Sunday will NOT BE a fixed off)

Experience of minimum 1 year in Voice/Sales Process will provide 2.45 lacs to 2.85 lacs per annum + Incentives + Overtime allowance

**Shift Timings**: 9:00 A.M to 7:00 P.M (including all the breaks in between)

**Working Days**: 5 days of Working and 2 Day Rotational Off (Note: Saturday & Sunday will NOT BE a fixed off)

**Salary**: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Ambattur, Chennai, Tamil Nadu, Chennai - 600058, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Language**:

- English (required)

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