International Telecaller

2 days ago

Bawadiya Kalan Bhopal Madhya Pradesh, India CaseFox Full time

**About the Role**

We are looking for a **motivated and professional**_**International Telecaller**_ to join our dynamic team at **CaseFox**, a global SaaS platform revolutionizing case management for law firms worldwide. This is a fantastic opportunity to build a career in international sales while working in a collaborative, high-performance environment.

**Note: This is an in-office position. Applications are invited**_**based in Bhopal, preferably residing within 8-10 kms from Hoshangabad Road.**_

**Key Responsibilities**
- **Outbound Calling**:

- Make at least **120 outbound calls per day** to prospects across the **USA, Canada, Australia, and Middle East**.
- Introduce CaseFox/MatterSuite and communicate our value proposition effectively.
- **Lead Qualification**:

- Understand prospects' needs, identify decision-makers, and qualify leads for the sales pipeline.
- **Demo Scheduling**:

- Set up product demos and appointments using cloud-based scheduling tools.
- Maintain accurate records and ensure seamless handover to the sales team.
- **CRM Updates**:

- Log all calls, update lead statuses, and track progress in the CRM.
- **Target Achievement**:

- Meet and exceed daily/weekly/monthly KPIs related to calls, leads, and meetings booked.
- **Customer Interaction**:

- Handle objections professionally and build a strong rapport with potential clients.
- **Compliance**:

- Follow call scripts, process flows, and stay updated on product knowledge and industry trends.

**Requirements**:

- **Education**: Bachelor’s degree or equivalent.
- **Experience**: Freshers welcome. Prior experience in international BPO/telecalling or SaaS sales is a plus.
- **Language**: Excellent command over **US English** with a neutral accent.
- **Tech Skills**: Basic knowledge of SaaS products and CRM tools is preferred.
- **Soft Skills**: Strong communication, negotiation, and interpersonal abilities.

**Perks & Benefits**
- **Performance-based incentives** on call targets and conversions.
- **CRM & scheduling tools provided**, along with detailed product training.
- **Lunch**is **provided at the office.**:

- Opportunity to grow in a global SaaS environment and gain hands-on experience in international sales.

**Preference will be given to applicants living near Hoshangabad Road due to the in-office nature of this role.**

**Job Types**: Full-time, Fresher, Internship
Contract length: 6 months

Pay: ₹8,086.00 - ₹10,000.00 per month

**Benefits**:

- Flexible schedule
- Food provided
- Leave encashment
- Paid sick time
- Paid time off

Compensation Package:

- Commission pay
- Performance bonus

Schedule:

- Day shift

Work Location: In person

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