Customer Success Associate
2 weeks ago
Skillset: Excellent communication skills in both English and Hindi. No Mother Tongue Influence (MTI) or Regional Tongue Influence (RTI) and no grammatical or pronunciation errors.
Qualification: Graduate in any field
Experience: Insurance experience required. Previous experience in customer service and sales roles is a plus.
Shift: Rotational Shift (Day shift for females until 9:00 PM)
Key Responsibilities:
- Address customer inquiries and resolve issues in a timely and professional manner.
- Understand customer needs and provide accurate information and solutions.
- Escalate unresolved issues to appropriate teams when necessary.
- Maintain records of customer interactions, transactions, and feedback.
- Contribute to team performance and support business goals.
**Job Types**: Full-time, Permanent
Pay: ₹28,000.00 - ₹40,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Rotational shift
Work Location: In person
**Speak with the employer**
+91 9266371926
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