Customer Success Associate

6 hours ago

Pune Maharashtra, India Triedge Solutions Full time

Customer Success Associate
**JOB ROLE**:

- **Key Responsibilities**:
You'll engage in remote web sessions to troubleshoot technical issues at customers' end.

You'll collaborate with product specialists to find creative solutions to customer business problems.

You'll follow-up with customers to ensure their issues have been resolved to their satisfaction.

You'll test the product and report malfunctions.

You'll absorb pressure and keep calm.

**Key Requirements**:
Bachelor's degree in Computer Science, Engineering, or a related field.

Ability to communicate fluently in English.

Excellent comprehension skills with the ability to read between the lines.

Adaptability to work in shifts.

A positive attitude and empathy.

Meticulous, systematic and attention to detail.

Extrasensory perception (ESP) to read customer minds is a plus.

**Job Types**: Full-time, Fresher

Pay: ₹500,000.00 - ₹700,000.00 per year

**Benefits**:

- Health insurance

Work Location: In person

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