Sales Support Executive

5 days ago

Pune, India Robu.in Full time

**Sales Support Executive (NPA- Outbound)**

**Job Summary**:
We at Robu.In have a dedicated **B2B-Sales Team** who engages with **Customers** for all their **Sales** related activities. Each **Sales Executive** is assigned with a certain set of customers through whom they take efforts to achieve their **Sales Targets.** But in all of this, after placing orders, initially some of our customers go stagnant and they lose engagement with us. In this way we have classified our customers into **Performing Accounts (PA)** and **Non-Performing Accounts (NPA)**.

**Number Of Positions**:04 only (immediate joining only apply).

**Experience**:Freshers, 0.6 months-to-1 Years’, relevant experience in **Out-bound Sales, Sales Support**, **Tele-Sales **or **Inside-Sale’s** for **Electronic Products & Components,** **CRM **or **Customer Support/Customer Care** experienced.

**Salary Range**:
₹1,92,286/- to ₹2,53,355/- **Fixed CTC **per year + (Additional) **Sales Incentives** Up-to Rs.72,000/- per year based on Sales (NPA) conversion. **(₹12,000 to ₹16,000 In-hand Per Month + ₹1,000 to ₹6,000 Variable Incentives based on sales conversion)** + P.F + ESIC + Gratuity & Health Insurance Benefit provided by company.

**Educational Qualification**:
ITI/Diploma/B.E in Electronics, Electronics & Telecommunications (E&TC), Mechatronics, **OR** any Graduate’s/12th passed with relevant experience into Tele-Sales/Out-bound Sales or Customer Care.

**Required Key Skills**:

- Ability to listen, with active problem-solving skills.
- Good interpersonal skills.
- Ability to handle pressure.
- Microsoft Excel with Basic Computer knowledge.
- Good verbal & written English communication is a must.

**Gender**: Male/Female (Anyone can apply).

**Responsibilities**:
The major job responsibilities of the **Sales Support Executive (NPA- Outbound)** will be:

- Daily calling the Customers from the **Non-Performing Accounts (NPA’s)** and understanding the reasons behind Low/No business.
- Resolve issues related to Services/Pricing of the products required by customers by coordinating with the **Sales Executive’s**.
- Researching the web and understanding the Competitor’s products for a comparative study to better assist the Customers.
- Properly understanding the electronic technicalities and functions.
- Mailing of shipping details and invoices to customers.

**Job Benefits**:
1) 5 Days working.

2) 2 Weekly Off's (Sat-Sun Fixed Off's).

3) Flexible Working hours.

4) Health Insurance.

5) Freedom to choose your carrier path.

6) Monthly sales incentives based on sales conversion.

**Job Types**: Full-time, Fresher, Regular / Permanent

**Salary**: ₹192,286.00 - ₹253,355.00 per year

**Benefits**:

- Health insurance
- Leave encashment
- Paid time off
- Provident Fund

Day range:

- Monday to Friday

Shift:

- Day shift
- Fixed shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Dighi, Pune, Maharashtra-411015: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (preferred)

**Language**:

- English (preferred)

Work Location: One location

**Speak with the employer**

+91-XXXXXXXXXX

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