Network Voice Genesys

3 days ago

Chennai, India Mazenet Full time

**Mode of Training**: Online

**Duration**: 5 Days

**Course Curriculum**:Attached

**Request you to share the below details to proceed further**:

- Updated Profile with clients handled
- Mention the No of same kind of training you handled
- Commercials for this training (Monthly)
- Hardware & software for this training
- Availability for the client call

Looking forward to hearing from you.

Information Format

Components

Details

1

Complete training name

Network Voice Genesys - L2 Academy

2

Training Duration

5 days

3

Training version (if any)

Network Voice - Genesys

4

Course content (mandatory)

Training Curriculum: (Day-wise Training Curriculum needed) TOC
- Day 1. Introduction to Genesys Framework, Product Architecture
- Day 2. Business and Deployment Planning, Install Inbound Voice
- DAY 3. Configure Inbound Voice, SIP Server Product Overview /
- DAY 4. Using Genesys Administrator and GAX,
- Day 5 - General Architecture

5

Number of participants

8/10/12

6

Delivery location

Multiple Location

7

Tentative dates for delivery

ASAP

8

Preference: OEM (Product owner)/Generic training provider

Generic Training Provider

9

Type: Public batch/Private batch

Private batch

11

Mode of delivery: Classroom/Online

VILT

  • Manager - Genesys Cloud Implementation

    6 hours ago

    Bengaluru, Chennai, Hyderabad, India Golden Opportunities Pvt Ltd Full time US$ 9,00,000 - US$ 12,00,000 per year

    Job OverviewWe are seeking a highly experienced Genesys Cloud Implementation Specialist with 12 to 18 years of experience in contact centre technologies. The ideal candidate will have strong expertise in designing, deploying, and managing Genesys Cloud CX solutions, including integrations with enterprise systems and omnichannel contact centre platforms. This...

  • Manager - Genesys Cloud Implementation - GO/JC/796/2025

    4 hours ago

    Chennai, Tamil Nadu, India Golden Opportunities Full time US$ 90,000 - US$ 1,20,000 per year

    Job DescriptionJob Title: Genesys Cloud Implementation Specialist � India (PAN India)Job DescriptionJob OverviewWe are seeking a highly experienced Genesys Cloud Implementation Specialist with 12 to 18 years of experience in contact centre technologies. The ideal candidate will have strong expertise in designing, deploying, and managing Genesys Cloud CX...

  • Voice Interaction Expert

    5 days ago

    Chennai, Tamil Nadu, India beBeeOptimization Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    Lead Voice Interaction DeveloperAs a key member of our team, you will play a crucial role in designing and implementing cutting-edge voice interaction strategies that optimize agent utilization, minimize customer wait times, and meet service level agreements (SLAs).Key Responsibilities:Design and implement voice interaction workflows to streamline processes,...

  • Network Telecommunications Engineer

    6 days ago

    Chennai, Tamil Nadu, India R1 RCM Full time

    Company OverviewR1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For 2023 by Great Place To Work Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to 'make healthcare simpler' and enable efficiency for healthcare systems, hospitals, and...

  • Genesys Expert

    3 days ago

    Chennai, Tamil Nadu, India Infosys Limited Full time

    Job DescriptionResponsibilities :A day in the life of an InfoscionAs part of the Infosys consulting team, your primary role would be to lead the engagement effort of providing high-quality and value-adding consulting solutions to customers at different stages- from problem definition to diagnosis to solution design, development and deployment.You will review...

  • Voice and Firewall Network Architect

    5 days ago

    Chennai, Tamil Nadu, India beBeeFirewall Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    We are seeking a Unified Voice & Firewall Engineer who can bridge the gap between enterprise voice collaboration systems and network firewall security.This is a unique opportunity for a resourceful engineer who thrives in cross-functional environments, ensuring secure, reliable, and high-performing communications.

  • Jr Customer Service Executive

    6 days ago

    Chennai, India Tata Communications Full time

    NGN UCC **Must Have**: - Strong working knowledge of various technologies - SIP Telephony, Cisco UCM, Cisco Contact Center UCCE/X, Genesys Contact Center - Working knowledge on Audiocodes/Ribbon/Oracle SBCs, Cisco Voice Gateways. - Working knowledge on Microsoft Teams and Direct Routing. - Exposure to Servers/Linux/VMware, Network/Databases. - Experience...

  • Technical Specialist

    5 days ago

    Chennai, Tamil Nadu, India beBeeNetwork Full time ₹ 12,00,000 - ₹ 15,00,000

    Job OverviewThis role involves the daily maintenance and upkeep of Genesys PureCloud solutions, ensuring they are running efficiently and effectively. The successful candidate will be responsible for troubleshooting issues, collaborating with internal teams, and implementing new features to drive business growth.Duties and ResponsibilitiesSustain and...

  • Senior Technical Specialist

    3 days ago

    Chennai, Tamil Nadu, India beBeeTechnical Full time ₹ 1,80,00,000 - ₹ 2,50,00,000

    Job OverviewWe are committed to transforming the healthcare industry with our innovative revenue cycle management services.Key Responsibilities:Provide day-to-day support and maintenance of Genesys PureCloud Solutions.Maintain and troubleshoot Genesys systems, including call flows, SIP trunks, and APIs.Act as L3 support during issues and drive towards...

  • Sr Staff Engineer-IT

    3 weeks ago

    Chennai, Tamil Nadu, India R1 RCM - Revenue Cycle Management Full time

    Job DescriptionR1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For 2023 by Great Place To Work Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare simpler and enable efficiency for healthcare systems, hospitals, and...