Global Customisation Coordinator

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

Job title: Global customization coordinator

Job Location: Puducherry.

Position Summary

This position provides excellent experience and career path in solution provision and integration. Provides key linkage between ICCCs; Account Managers; Sales Teams, Professional services and FSD Advanced Customization Team (ACT). The primary responsibility of this position is to provide thought and technical leadership for the integration of customization requirements of ATM solutions with global manufacturing processes from a manufacturing test viewpoint. In addition, there may be an additional opportunity to cover mainstream NPI projects from a manufacturing test development viewpoint. Responsibilities include:
Key Areas of Responsibility- Development of test process using languages C# and VC++- Development of Product customization site using Classic ASP, VB/Net, ASP/Net and SQL 2012 server- Development and maintenance of various tools using VBA programming in MS Access and Excel & Word.- Development and implementation of global test systems to support integration of FFKs into regional plant manufacturing processes.- Development and implementation of global test systems to support NPI Projects.- Development and implementation of key processes to support the creation and integration of FFK’s within standard manufacturing test processes- Development and implementation of key processes to support manufacturing test for NPI Projects.- Develop and extend the product customization web site which acts as a cornerstone in the dissemination of global customization related information to multi regional and disciplined teams- Understand certification requirements and develop supporting processes- Liaise with product management to drive customization activities into the advocated arena- Develop and extend measures to drive improvements in customization processes- Understand and use NCR tools to enhance processes and measures. EDW data warehouse, Merlin, FSD test systems.- Work cross functionally to provide rapid issue resolution; sales, ICCSs, PS and WCS.- Instill understanding of manufacturing test and software delivery systems with ICCC role- Train regional customization teams in global processes

Basic Qualifications- Degree in Computer Engineering.- Proficient with C#, VC++, VB/Net, ASP/Net, SQL server, Photoshop- Proficient with Microsoft Office products including MS Access, MS Excel and MS Word- Written and verbal communications in English- Works well under pressure- Ability to travel- Understanding of FSD manufacturing test systems and processes- Interpret staging documentation and execute via plant manufacturing test processes- Manage and extend global product customization Website, supporting components and databases.- Interface between ICCCs, global SLM, Country sales and regional customization teams for issues resolution

Preferred Qualifications- Strong interpersonal skills and highly motivated- Highly organized and ability to follow processes and procedures- Effectively manage changes, stress, and ambiguity- Ability to speak and write technical English- Ability to understand technical Self Service environment

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement

NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.