Tele Caller Executive

1 week ago


Puducherry Puducherry, India ONELAND GLOBAL SOLUTIONS PVT LTD Full time

**Key Responsibilities**:

- Coordinate daily schedules for **pest control service staff** and **ISO consultants**.
- Communicate effectively with clients to **schedule appointments, confirm services, and handle queries**.
- Manage **incoming and outgoing calls** for customer support, service follow-ups, and feedback collection.
- Maintain **client records, service logs, and job sheets** accurately in company systems.
- **Assist in basic administrative tasks** such as preparing reports, filing documents, and maintaining databases.
- Follow up on **pending payments** and provide necessary support for **invoicing and collections**.
- Act as a **link between clients and field staff** to ensure smooth service delivery.
- Support in **ISO documentation, client coordination, and audit preparation** when required.
- Ensure **prompt escalation** of any client issues to the management.

**Job Types**: Full-time, Permanent, Freelance

Pay: ₹8,000.00 - ₹12,000.00 per month

**Benefits**:

- Health insurance
- Life insurance
- Provident Fund

Schedule:

- Fixed shift
- Monday to Friday

Supplemental Pay:

- Overtime pay
- Yearly bonus

**Language**:

- English (preferred)

Work Location: In person


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