Customer Support Executive
24 hours ago
**Customer Service Executive (US Shift)**
- **Freshers -1+ year **_
- **Location : Mohali **_
**Roles & Responsibilities:
- **
- Regularly review customer feedback and take measures to improve customer service.
- Inform customers on the steps to follow to exploit services of the company.
- Job Brief
- Handle customer’s problems, enquires, and complaints in a professional and timely manner.
- Recognize and refer potential complaints that require support from supervisors.
- Ensure that customer queries are addressed in a timely and accurate manner.
- Regularly update customer database with accurate information
**Skills Required**:
- Strong verbal and written communication skills
- Any Graduate with Good communication & Excellent English Fluency.
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹21,000.00 per month
**Benefits**:
- Food provided
Schedule:
- Monday to Friday
- Night shift
- US shift
- Weekend availability
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (preferred)
**Location**:
- Mohali, Punjab (preferred)
Shift availability:
- Night Shift (preferred)
Work Location: In person
**Speak with the employer**
+91 9878166270
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