Customer Support Representative

3 days ago


Egmore Chennai Tamil Nadu, India Genesis Finserve Full time

**Job Title**: Customer Support Executive

**Location**: Egmore / Pudupet, Chennai
**Industry**: Premium Car Spare Parts (Audi, Benz, Jaguar, Rolls Royce, etc.)
**Experience**: 1 - 3 years
**Salary**: ₹16,000 - ₹18,000 per month
**Gender**: Male / Female

We are looking for a **Customer Support Executive** to manage customer interactions in our premium car spare parts showroom. The role involves assisting customers, answering queries, and ensuring smooth order coordination for high-end automobile parts.

**Key Responsibilities**:

- Handle **customer inquiries in English and Tamil** via phone, WhatsApp, and in person.
- Provide accurate information on spare parts for luxury cars like **Audi, Benz, Jaguar, Rolls Royce**.
- Maintain positive customer relationships and ensure excellent service standards.
- Coordinate with the sales and inventory teams for order processing.
- Handle complaints and provide prompt resolutions.
- Maintain customer interaction records and reports.

**Required Skills**:

- **Excellent Communication Skills in English & Tamil (both verbal and written).**:

- Good customer handling and problem-solving skills.
- Knowledge of car spare parts or willingness to learn.
- Pleasant personality and positive attitude.

**Qualification**:

- Minimum **Graduate** or **Diploma**.
- Experience in **customer support** preferred.

Pay: ₹16,000.00 - ₹18,000.00 per month

Work Location: In person

**Speak with the employer**
+91 6380417405



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