Customer Support Executive

2 weeks ago

Begumpet Hyderabad Telangana, India VantageRMS Full time

**Job Title: Customer Support Executive - General Insurance**

**Location**: Begumpet ,Hyderabad

**Job Type**: Full-Time

**Salary**:

- **₹15,000/month (Freshers)**:
**About the Role**:
Are you someone who enjoys helping others and solving problems? We’re looking for energetic and customer-focused individuals to join our support team in the **general insurance sector**. Whether you’re starting out or looking to advance your career, this is your chance to join a stable and growing industry.

**What You’ll Do**:

- Provide accurate information about policies, claims, renewals, and payments
- Assist customers with documentation and policy-related concerns
- Record and manage customer interactions using internal systems or CRM tools
- Follow up on customer queries to ensure complete satisfaction
- Coordinate with internal departments to resolve escalated issues
- Maintain high service standards and ensure a smooth customer experience
- Share information on insurance products that suit customer needs
- Meet service quality and turnaround time targets

**What We’re Looking For**:

- Strong communication skills in **Hindi and English**:

- Basic computer knowledge and ability to learn systems quickly
- A positive, customer-first attitude
- Ability to handle pressure and multitask
- Prior experience in customer service, BPO, or insurance is a plus (not mandatory)

**Why Join Us?**
- Fixed monthly salary with timely payouts
- **Performance-based incentives**:

- Full **training provided** - no prior insurance experience needed
- **Career growth** and internal promotion opportunities
- Supportive and professional work environment

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Joining bonus
- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (required)

**Language**:

- English (required)
- Hindi (required)

Work Location: In person

**Speak with the employer**
+91 7569780715

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