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CRM Executive

2 weeks ago

Delhi, India Oracle Flexibles Pvt. Ltd. Full time

Administer and maintain the CRM system, ensuring accurate and up-to-date customer data.
- Create and manage customer segments for targeted marketing campaigns.
- Collaborate with cross-functional teams to gather CRM requirements and align strategies with business goals.
- Generate insightful reports and analyses on customer behavior, engagement, and conversion rates.
- Identify opportunities for process improvement and recommend strategies to enhance CRM efficiency.
- Assist in the implementation of CRM best practices and provide training to team members as needed.
- Monitor and manage customer feedback and inquiries through the CRM platform.
- Stay updated on industry trends and advancements in CRM technology to suggest innovative solutions

**Salary**: ₹15,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Delhi, Delhi: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Customer relationship management: 2 years (required)

**Speak with the employer**
+91 9560004529