Customer Relation Executive

1 week ago

Panchkula, India Ameliorate Corporate Solutions Private Limited Full time

**Customer service**: Answering customer calls, handling complaints, and providing information about products and services
- **Customer database**: Maintaining and updating customer records and databases
- **Appointments**: Scheduling and managing appointments
- **Feedback**: Collecting customer feedback and following up to ensure that issues are resolved
- **Escalations**: Escalating unresolved issues to the relevant departments
- **Collaboration**: Working with other departments to improve the customer experience
- **Business development**: Generating leads and identifying opportunities for new business

Some other responsibilities of a CRE may include:

- Making service reminder calls
- Making post-service feedback calls
- Making insurance renewal reminder calls
- Making service measure calls
- Making second PDI calls
- Gathering school and corporate information
- Inputting and maintaining guest information
- Ensuring prompt and polite service
- Assisting other departments

**Job Types**: Full-time, Fresher

Pay: ₹12,000.00 - ₹17,000.00 per month

Schedule:

- Day shift
- Fixed shift
- Morning shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Work Location: On the road

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