Customer Care Executive
24 hours ago
**Job Title**: Customer Care Executive
**Experience**: Fresher to 6 Months
**Location**: Panchkula
**Job Type**: Full-Time
**Industry**: Marketing Agency
**Job Summary**:
**Key Responsibilities**:
- Handle inbound and outbound calls professionally and efficiently.
- Respond to customer queries via chat and calls.
- Provide accurate information and resolve customer complaints in a timely manner.
- Maintain records of customer interactions and follow up where necessary.
- Escalate unresolved issues to the appropriate internal teams.
- Ensure high levels of customer satisfaction through excellent service.
**Key Skills Required**:
- Good communication skills (verbal and written).
- Basic computer knowledge (MS Office, typing, internet browsing).
- Ability to handle chats and calls simultaneously.
- Problem-solving attitude and a customer-first approach.
**Job Types**: Full-time, Permanent
Pay: ₹10,000.00 - ₹15,000.00 per month
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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