Field Sales Associate

**Company Profile**: Chessensei, a trademarked brand by ThinkQuestLab Pvt. Ltd., is dedicated to helping children develop critical cognitive skills and confidence through activity-based learning using chess. We address issues such as lack of concentration, visualization, focus, and other cognitive skills that may be caused by environmental distractions, digital distractions, a lack of social connection, insufficient practical experience, and development delays. Our innovative approach involves using hands on, experiential activities with the game of chess to connect children's studies to their everyday lives, increasing their motivation to learn and ability to retain information. This helps children grow academically and in other areas of their lives, enabling them to better handle the challenges they may face.

**Job Summary**: As a Field Sales Associate, you will represent Chessensei in the field, engaging with clients, conducting on-site assessments, and supporting our sales and service operations. You will play a crucial role in building and maintaining strong relationships with our clients, ensuring their needs are met, and providing feedback to improve our products and services.

**Key Responsibilities**:

- **Client Engagement**:Visit client sites to establish and maintain strong relationships, address client needs, and provide exceptional customer service.
- **On-Site Assessments**: Conduct thorough assessments of client needs, gather relevant data, and provide recommendations for products or services.
- **Sales Support**: Assist the sales team by providing on-site demonstrations, product information, and supporting the closing of sales.
- **Service Delivery**: Coordinate and oversee the delivery and installation of products/services, ensuring client satisfaction.
- **Market Research**: Gather and report on market trends, competitor activities, and client feedback to help shape our strategies and offerings.
- **Documentation**: Maintain accurate records of client interactions, site visits, assessments, and sales activities using CRM tools and other documentation methods.
- **Problem Solving**: Identify and resolve client issues promptly, escalating to higher management when necessary.
- **Team Collaboration**: Work closely with the sales, marketing, and service teams to ensure a cohesive and efficient approach to client management and service delivery.
- **Revenue Generation**: Generate revenue through maximum enrollment in our online and offline chess courses by effectively promoting and selling our programs to potential clients.

**Qualifications**:

- **Education**: Bachelor’s degree in Business, Marketing, or a related field is preferred.
- **Experience**: Minimum 1-2 years of experience in sales required; EdTech sales experience is a plus.
- **Skills**: Strong communication and interpersonal skills, excellent problem solving abilities, and a customer-focused mindset.
- **Technical Proficiency**: Proficient in using CRM software, Microsoft Office Suite (Word, Excel, PowerPoint), and other relevant tools.
- **Languages**: Proficiency in English, Hindi, and Kannada.
- **Requirements**: Should have a two-wheeler.
- Able to travel within the city of Bengaluru.
- **Travel**: Willingness to travel extensively within the assigned region to meet with clients.

**What We Offer**:

- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A supportive and dynamic work environment.
- The chance to be a part of a leading company in the EdTech sector.

**Job Types**: Full-time, Permanent

**Education**:

- Bachelor's (preferred)

**Experience**:

- Sales: 1 year (preferred)

Work Location: In person