Customer Support Associate

10 hours ago


Lucknow Uttar Pradesh, India Hirementum Full time

Respond to customer inquiries and provide accurate information regarding our products and services.
- Handle customer complaints and troubleshoot problems in a professional manner.
- Escalate issues to the appropriate departments when necessary.
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
- Ensure customer satisfaction and provide professional customer support.
- Keep accurate records of customer interactions and transactions.
- Follow communication procedures, guidelines, and policies.
- Go the extra mile to engage customers and exceed their expectations.
- Provide feedback on the efficiency of the customer service process.

Pay: ₹12,000.00 - ₹16,000.00 per month

Schedule:

- Rotational shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person



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