Customer Care Executive

2 weeks ago

Noida Uttar Pradesh, India 10x Growth Accelerator Full time

**Answering the interview call is essential. If you can't commit, please don't apply.**

**You will receive a brief interview call within 3-5 days, so please stay alert.**

**If selected, you must attend a WALK-IN interview in Noida Sector 62.**

**Proficient or Excellent English & Confidence Required**

**Work Mode: Work From Office**

Pay: ₹14,000.00 - ₹23,000.00 per month

**_**_**_**_**_**_**_**_**_**_**_**_**_**_**_**_**_**_**_**_**_**_**_**_**_**_**_**_**_**_**_**_**_**_**_**_**_**_**_**_**_**_**_**_**_**_**_**_**_**_**_**_**_**_**_**_**_**

**Position Type: Full-Time**

**Roles and Responsibilities**:
**Manage customer inquiries and issues through both chat (80%) and voice support (20%).**

**Provide outstanding customer service to ensure customer satisfaction and effectively resolve concerns.**

**Maintain a professional and courteous communication style in both English and Hindi.**

**Accurately record customer interactions and escalate complex issues when necessary.**

**Adapt to various customer interactions and handle them efficiently in a fast-paced environment.**

**Requirements**:
**Skills: Strong communication skills in English and Hindi, clear speaking voice, and ability to pass Versant-5 or an equivalent assessment.**

**Qualification: Graduation in any discipline.**

**Versant Score: A score of 5 on the Versant test is required.**

**Additional Information**:
**Work Location: Noida Sector - 62**

Pay: ₹14,000.00 - ₹23,000.00 per month

Pay: ₹14,000.00 - ₹19,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Rotational shift

Supplemental Pay:

- Performance bonus

Ability to commute/relocate:

- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (required)

**Language**:

- Hindi (required)
- English (required)

**Location**:

- Noida, Uttar Pradesh (required)

Work Location: In person

**Speak with the employer**
+91 9176682000

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