Hotel Restaurant Server

24 hours ago

Edapally Kochi Kerala, India Hotel Seven Lights, Edapally, Kochi Full time

Greets guests and presents them with the menu.
- Informs guests about the special items for the day and menu changes if any.
- Suggest food and beverages to the guest and also try to upsell.
- Take food and beverage orders from the guest on the order taking pads or on the handheld Point of sale ( POS ) system.
- Obtaining revenues, issuing receipts, accepting payments, returning the change.
- Performing basic cleaning tasks as needed.
- Filling in for absent staff as needed
- Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food. Eg: No Garlic, less spicy etc, Without egg etc.
- Communicate to the guest and provide assistance with their queries.
- Co - ordinate with the other team members.
- Server food and beverage to the guest as per the course of order.
- Observes guests and ensure their satisfaction with the food and service.
- Promptly respond to guest with any additional request.
- Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses.
- Adhere to grooming and appearance standards consistently
- Must have some familiarity with basic cooking skills.
- Assist with stocking and maintaining the restaurant par stock levels and side station.
- Help other areas of the restaurant such as answering telephones and completing financial transactions.
- Print closing report and drop the cash with the front office / accounts department.

Pay: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Food provided

**Experience**:

- total work: 1 year (required)

Work Location: In person

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