Global Functional Expert

7 days ago

Bengaluru Karnataka, India Oracle Full time

The Global Functional Expert (GFE) will partner with: R2R GL GPO and Oracle Application Labs (OAL) IT Teams to provide comprehensive general ledger, related systems and critical business process support. The individual hired as GFE will work closely with the General Ledger GPO teams to gain understanding of the general ledger systems, chart of accounts, and key R2R global business processes. Details are as below:

- Primary responsibility to triage service requests concerning issues with general ledger systems, chart of accounts, and key R2R global business processes
- Provide and reinforce end user training to optimize processes and systems performance
- Support period end close activities
- Support setup requirements for general ledger systems, chart of accounts, and key R2R global business processes
- Participate in UATs, For Quarterly new release upgrades, enhancements and New Ledger/Company Code Implementation.
- Participate in the evaluation of existing sub-processes and where appropriate perform analysis to identify efficiencies and cost saving initiatives
- Participate in collaborative efforts with cross functional teams to devise solutions for problems that impact general ledger systems, chart of accounts, and key R2R global business processes
- Support in identification and implementation of systems-based solutions to emerging problems caused by changing business or workforce requirements
- Partner with the SOX PMO to test R2R key controls & EY Audit Requirements

**Preferred Qualifications**:

- Bachelor’s in commerce
- 8 + years of Finance / Accounting / Project Management
- Experience with General Ledger, Intercompany, and Cash desirable.
- Ability to effectively communicate verbally and in writing and build strong relationships across geographies
- Detail oriented, yet able to identify issues and grasp concepts at a broader level.

The 'Global Functional Expert' in Application Support Team, will partner with GPO, OAL and Business Groups to provide comprehensive GCO Systems and Critical Business Process Production Support in JAPAC/EMEA/AMER time zones and track the systems performance throughout. Some of the key roles are, responsible to triage service requests concerning issues with General Ledger (GL) / Intercompany (IC) and Cash Management (CM) Systems, Chart of Accounts, SmartView and EPM Applications, System Setup requirements for GL, IC and CM modules, UATs for Quarterly New Releases, End to End during New Ledger Setup and Load Test, OIM Request Approvals, FGC Key Application Control Testing and EY system controls audits, Access Management (GL, CM, EPM-FCC, Blue Print). The rehire is critical as we cover different time zones with immediate assistance / resolution of Systems Issues in the Day-to-Day activities and also the close monitoring.

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