Adobe Workfront Functional Architect

The Adobe Workfront Functional Architect will lead the design, configuration, and optimization of Adobe Workfront solutions for global clients. This role bridges business requirements and technical implementation, ensuring scalable, robust, and efficient work management systems. The Functional Architect collaborates with cross-functional teams, guides best practices, and supports ongoing improvement and adoption of Workfront across client organizations.

Job Description:
Key Responsibilities
- Solution Design & Architecture
- Architect, design, and implement scalable Adobe Workfront solutions tailored to client objectives, including work intake, project/resource management, approvals, reporting dashboards, and workflow automation
- Translate business requirements into detailed functional and technical specifications, ensuring alignment with global standards and client needs
- Guide the configuration of Workfront features such as custom forms, templates, approval workflows, user roles, and advanced reporting (including text mode)
- Lead integration efforts with related platforms (e.g., Adobe AEM, Salesforce, Jira, ServiceNow, Marketo) and leverage Workfront Fusion for automation and connectivity
- Stakeholder Collaboration & Consulting
- Collaborate with business stakeholders, IT, and project management teams to define and document business processes, workflows, and system integrations
- Act as a trusted advisor, providing expert guidance on Workfront best practices, governance, and change management to drive user adoption and process optimization
- Lead discovery and design sessions, challenging and refining requirements to ensure optimal solutions
- Delivery & Governance
- Oversee end-to-end Workfront implementations, including platform setup, configuration, testing, and deployment
- Ensure robust system governance, security, and compliance across multiple business units and geographies
- Develop and deliver training, workshops, and support materials to educate users and facilitate adoption
- Troubleshoot and resolve technical and functional issues, working with technical teams as needed
- Continuous Improvement
- Stay current with Adobe Workfront enhancements and industry trends, proactively recommending improvements and innovations
- Conduct user feedback sessions and use insights to drive continuous optimization of Workfront usage
- Identify and implement opportunities for automation, efficiency gains, and process improvements using Workfront and Fusion

Required Skills & Qualifications
- Bachelor’s degree in Computer Science, Engineering, Information Technology, or related field (preferred).
- 10+ years experience and a min of 4-5+ years’ experience in Workfront architecture, implementation, and optimization for large/global organizations
- Strong expertise in Adobe Workfront administration, configuration, reporting, and workflow automation
- Experience integrating Workfront with enterprise systems (AEM, Salesforce, Jira, etc.) and using Workfront Fusion
- Proven ability to lead cross-functional teams and manage complex projects across geographies
- 1
- Excellent communication, stakeholder management, and documentation skills
- Familiarity with Agile project management and change management best practices

Preferred Certifications- Adobe Certified Expert - Workfront Developer (Core)- Adobe Certified Professional - Fusion Developer- Adobe Certified Professional - Project Manager
- PMP, SAFe, or Agile certifications (nice to have)

Location
- Based in India, supporting global clients across multiple time zones.

Location:
Bengaluru

Brand:
Merkle

Time Type:
Full time

Contract Type:
Permanent