Customer Service Associate-malayalam

1 week ago

Chennai, India Conneqt Business Solutions Full time

**Role**: Customer Service Associate

**Job Purpose**:

- To Answer queries/resolve problems of customers through Inbound.
- Provide correct and quality information to customers on every call, promote good listening and English grammar skills.

**Eligibility Criteria**:

- Good speak, read & Write **English &Malayalam **mandatory.
- Basic knowledge in Banking Industry
- Good typing skills (Quality & Speed)
- Ability to handle telephonic conversations
- Good Listening & Comprehension skills
- Should be flexible to work in 24/7 shift

**Work experience**: 0 to 1 years in BPO

**Educational qualification**: 12th Pass, Any Graduates

**Age**: 18 years onwards

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹180,000.00 - ₹200,000.00 per year

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

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