Quality Auditor

1 day ago

Mohali Punjab, India ARDENS BUSINESS SOLUTIONS PRIVATE LIMITED Full time

**Key Role Details**: - **Position**: Quality Auditor - **Experience Required**: 2-3 years in a similar auditing role, preferably in a call center environment - **Salary Range**: ₹40,000 - ₹45,000/month - **Working Hours**: 10-hour shifts, 6 days a week (US shift) - **Location**: [Specify location or mention "Mohali Office - On-site"] **Key Responsibilities**: - Auditing appointment booking accuracy - Performing **call audits of the back-office team**: - Validating invoices for item-level accuracy, discounts, and pricing errors - Checking compliance in **membership sales**: - Creating and maintaining audit dashboards - Reporting and documentation of audit findings for leadership review - Auditing technician calls via the **Rilla Voice AI platform** Pay: ₹40,000.00 - ₹45,000.00 per month Schedule: - US shift **Experience**: - Quality Auditor: 2 years (required) Work Location: In person

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