Quality Auditor

6 hours ago


Mohali Punjab, India ARDENS BUSINESS SOLUTIONS PRIVATE LIMITED Full time

**Key Role Details**:

- **Position**: Quality Auditor
- **Experience Required**: 2-3 years in a similar auditing role, preferably in a call center environment
- **Salary Range**: ₹40,000 - ₹45,000/month
- **Working Hours**: 10-hour shifts, 6 days a week (US shift)
- **Location**: [Specify location or mention "Mohali Office - On-site"]

**Key Responsibilities**:

- Auditing appointment booking accuracy
- Performing **call audits of the back-office team**:

- Validating invoices for item-level accuracy, discounts, and pricing errors
- Checking compliance in **membership sales**:

- Creating and maintaining audit dashboards
- Reporting and documentation of audit findings for leadership review
- Auditing technician calls via the **Rilla Voice AI platform**

Pay: ₹40,000.00 - ₹45,000.00 per month

Schedule:

- US shift

**Experience**:

- Quality Auditor: 2 years (required)

Work Location: In person


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