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Operations Coordinator

2 weeks ago

Mumbai Maharashtra, India Samyojak Consultancy Services Full time

**Job Overview**

We are currently seeking an Operations Coordinator for a prestigious chain of luxury lifestyle store that offer an exclusive boutique experience deeply rooted in Indian tradition and culture. As the Operations Coordinator, you will play a crucial role in ensuring the seamless functioning of our luxury lifestyle store. You will be responsible for overseeing various aspects of operations and optimizing processes to enhance overall efficiency.

**Responsibilities**:

- Generate regular reports on key operational metrics.
- Conduct data analysis to identify trends, challenges, and opportunities for improvement.
- Provide actionable insights to senior management for strategic decision-making.
- Continuously assess and improve operational processes for efficiency.
- Implement best practices to streamline day-to-day operations.
- Identify opportunities for automation and technological enhancements.
- Implement and uphold quality control measures to maintain product standards.
- Work closely with the quality assurance team to address any product-related issues.
- Monitor customer feedback and take corrective actions as needed.
- Continuously monitor and analyze operational processes, identifying areas for improvement and implementing necessary changes.
- Make data-driven decisions to optimize resource utilization and minimize wastage.
- Identify opportunities to streamline processes and improve operational efficiency.
- Lead process improvement initiatives, working cross-functionally with other departments to drive changes and enhance overall performance.
- Identify potential risks in operational processes and develop strategies to mitigate them.
- Proactively address issues and develop contingency plans to maintain continuity in critical operations.
- Conduct regular stock assessments and implement strategies for stock optimization.
- Collaborate with the purchasing team to ensure accurate product availability.
- Resolve any order-related issues promptly and maintain a high level of customer satisfaction.
- Build and maintain strong relationships with suppliers and vendors.

**Job Requirements**:

- Graduation or Bachelor's degree in Business, Operations Management, or a related field.
- Proven 1-2 years of experience in operations coordination, preferably in the luxury retail sector.
- Exceptional skills in Microsoft Excel and PowerPoint, with aptitude to learn new software and systems.
- Good proficiency in using tools for reporting and presentations
- Strong organizational and multitasking abilities.
- Excellent written and verbal communication skills
- Ability to work on new platforms and analytics tools.
- Should have an analytical background.
- Willingness for domestic and other travels

**Location: Colaba Mumbai.