Customer Relationship Executive

4 days ago

T Nagar Chennai Tamil Nadu, India EAZYMED TECHNOLOGIES PRIVATE LIMITED Full time

**About MrMed**:
MrMed is India’s largest online pharmacy, specializing in providing super
- speciality medicines for critical conditions like cancer, kidney diseases, heart disorders, HIV/AIDS, transplants, hepatitis, and more. We are a patient-centric organization committed to providing access to medicines for individuals undergoing treatment for various critical diseases. We understand the challenges that patients face when they are unable to afford or access their prescribed medications, and we are dedicated to making sure that every patient receives the necessary treatment they need. Our team is passionate about improving the lives of those in need and we strive to make a positive impact in the healthcare industry.

**Job Summary**:
MrMed is looking for Customer Relations Executives to assist its customers for order support over telephone/ chat channels. As a Customer Relations Executive, you will be the brand ambassador of MrMed and will be responsible for ensuring customers are always delighted by our products and services.

**Key Responsibilities**:

- Serve as the single point of contact for order tracking and all sales support to customers on chat and call platforms.
- Build and maintain strong relationships with clients.
- Provide product information and guidance to customers, ensuring they understand benefits and usage.
- Stay updated on product offerings, industry trends, and competitor activities.
- Identify and target potential customers to drive sales growth.
- Educate customers about new products and promotions.
- Assist customers with the order process, ensuring accuracy and efficiency.
- Escalate issues to team leads and persistent issues directly to senior management.
- Provide follow-up support to ensure customer loyalty and repeat business.
- Coordinate with logistics to ensure timely delivery of products.
- Address customer inquiries and resolve issues promptly to enhance customer satisfaction.
- Ensure a thorough understanding of their needs and effective resolution of their concerns.
- Demonstrate a temperament for handling customers with care and in a clear and convincing manner.

**Qualifications**
- Bachelor's degree in business, pharmacy, or related field (preferred).
- Proficient in CRM software and Microsoft Office Suite.
- Previous experience in sales, preferably in the pharmaceutical or healthcare sector.
- Fluency in Hindi is must
- Excellent communication and interpersonal skills.
- Strong organizational and time management abilities.

**Job Location**: No.5(3), Ground Floor, Raja St, Pondy Bazaar, T. Nagar, Chennai, Tamil Nadu 600017

**Job Types**: Full-time, Permanent, Fresher

**Schedule**:

- Day shift
- Evening shift
- Morning shift
- Rotational shift

**Work Location**: In person

**Walk-in timings**: Monday - Friday from 11:00 am - 5:00 pm

**Job Types**: Full-time, Permanent, Fresher

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Evening shift
- Morning shift

**Education**:

- Bachelor's (preferred)

**Language**:

- English (required)
- Hindi (required)

Work Location: In person

  • Customer Relationship Executive

    9 hours ago

    T Nagar, Chennai, Tamil Nadu, India EAZYMED TECHNOLOGIES PRIVATE LIMITED Full time

    **Job Summary**: MrMed is looking for "Customer Relationship Executive" to assist its customers for order support over telephone/ chat channels. As a Customer Relationship Executive, you will be the brand ambassador of MrMed and will be responsible for ensuring customers are always delighted by our products and services. **About MrMed**: MrMed is India’s...

  • Customer Relationship Executive

    4 days ago

    Chennai, Tamil Nadu, India Nibav Lifts Pvt. Ltd. Full time

    Designation: CRM Executive Job Location - Chennai (Pallavakam) Preffered Languages - English (MUST), Kannada, Tamil, Telugu - Building and maintaining relationships with the customer. - Escalating handling. - Data Management. - Regular Follow up with customers. - Liaising with internal departments to ensure client needs are fulfilled effectively. -...

  • Customer Relationship Executive

    2 days ago

    Chennai, Tamil Nadu, India Revantha Services Private Limited - ( Lakshmi Group of Companies) Full time

    Hi Greetings for the day! Designation : CRE - Customer Relationship Executive Line of Business: Home Loans Eligibility : Fresher or Experienced **Field Work** **Job Description**: - Meet & Exceed business targets in terms of optimum product mix and quality of sourcing - Proactively understanding customer needs and cross - selling insurance and other...

  • Customer Relationship Executive

    1 week ago

    Chennai, Tamil Nadu, India Triedge Solutions Full time

    **Position**: Customer Relationship Executive **Location**: Chennai **RESPONSIBILITIES OF A CUSTOMER RELATIONSHIP EXECUTIVE (CRE)**: 1) Deliver organization details in order to persuade potential customers. 2) Explain about clients and answer questions from customers. 3) Obtain customer information such as name, address, and fix appointments. 4) Answer...

  • Executive - Customer Relationship

    4 days ago

    Chennai, Tamil Nadu, India Cushman & Wakefield Full time

    **Job Title** Executive - Customer Relationship **Job Description Summary

  • Customer Relationship Executive

    2 days ago

    Chennai, Tamil Nadu, India Bharti Airtel Limited Full time

    A Customer Relationship Executive (CRE) is responsible for building and maintaining strong relationships with customers to drive sales and ensure customer satisfaction. Their duties include handling inquiries, resolving issues, providing support, and ensuring a positive customer experience. CREs also work to generate leads, gather information, and achieve...

  • Customer Relationship Executive

    6 days ago

    Chennai, Tamil Nadu, India VEVARA Full time

    **Job Title**: Customer Relationship Executive (Telecaller) **Location**: Work From Home **Company**: Vevara We are looking for a dedicated and enthusiastic **Customer Relationship Executive (Telecaller)** to join our team at Vevara. As a key member of our customer service team, you will play a vital role in ensuring our customers receive excellent...

  • Customer Relationship Executive

    8 hours ago

    T Nagar, Chennai, Tamil Nadu, India AVISHYA.COM Full time

    We are an ecommerce store specializing in handcrafted women's apparel - Sarees, Salwar Suits, etc. We cater to discerning clientele of women who appreciate handmade sarees and dress material and live in India and around the world - Responding to Social Media Enquiries - Coordination with customers regarding value added services like stitching - Coordination...

  • Customer Relationship Executive

    2 weeks ago

    Chennai, Tamil Nadu, India DJH Renault Full time

    1. Conduct Service Reminder to customer through SMS and call to ensure consistent service intakes of dealership 2. Coordinate and record customer’s appointment booking and plot capacity planning to ensure smooth flow of operations in dealership 3. Handle customer’s concern, analyse root cause and take improvement activities 4. Ensure all customers’...

  • Customer Relationship Executive

    2 weeks ago

    Chennai, Tamil Nadu, India MADRAS SECURITY PRINTERS PRIVATE LIMITED Full time

    **Customer Relationship Executive** - Qualifications - Any degree - 20 to 30k salary - Min - 2 Years - Job location: Tondiarpet, Chennai - 9:30 to 6:30 office hours **Roles and Responsibility** - Builds business by identifying and selling prospects; maintaining relationships with clients. - Identifies business opportunities by identifying prospects and...