Customer Service

**Job Summary** - The role requires calling and coordination with the customers, brand authorised service centres, dealers / retailers of Electronic Products and Appliances including Mobile Phones - Positions also open for Tamil, Telugu, Malayala, Bangla, Gujarati and Kannada speaking customer service executives / telecallers - Ideally, you should have...

Addressing real-time negative responses. - Ensuring all complaints are tracked on social media. - Coordinating with internal teams to ensure timely delivery on daily monitoring reports, press release trackers. - Use of forums and social media to seed positive content for better ORM. - Should be able to manage a tight grip of the ORM operations. - Escalate to...

**Customer Service Executive Requirements** - A bachelor’s degree in administration or a related field. - A minimum of **1+** years of experience as a customer service representative. - Superior written and oral communication skills. - Leadership skills to guide and improve a team. - Data entry and basic computer skills. - Knowledge about customer...

**Roles & Responsibilities**: - Client Servicing: Interacting with clients from Transport / logistics segment and servicing them for their day to day requirements. - Operations: Managing operations related activities, stock management and coordinating with team internally. - Business Acumen and Customer Retention. - Develop strong strategic relationship...

Roles & Responsibilities: - Handling inquiries / complaints from customers, targeting the satisfactory closure. - Developing relationship with premium clients, thus enhancing the business. - Providing help and advice to customers using the organization’s product or services. - Revert to the clients thus confirming the service. - Collaborate with the...

We are hiring CSE voice process. Fresher can also apply Good communications skills required. Location - Jankapuri west Salary - 10K - 15K Experience - 0-1year Responsibilities: - Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns - Responsible for maintaining a high level of...

**Job Title: Computer Technical Sales Representative-INBOUND SALES (Fresher/Experienced)** **Location: Saket, Delhi** **Shift: US Night Shift IST (8 PM TO 5 AM)** **Salary**: **For Fresher-3 LPA Fixed+1.50 LPA Incentives** **For Experienced-5LPA+3 LPA incentives** As a Computer Technical Sales Representative, you will be responsible for promoting and...

A Customer Service Assistant is the initial point of contact between a business and its customers. They are **responsible for assisting customers to do business with the organisation, such as making a purchase, placing an order, getting advice, making a complaint or finding information**. HR- +91-XXXXXXXXXX **Salary**: ₹15,000.00 - ₹20,000.00 per...

**KEY SKILLS**: A “**Customer Service Representative**” must have - Excellent verbal, written and listening skills - Should have good command over Grammar and Fluency in English - Should not have any MTI while conversing - Details of several functions to provide quality service - Good knowledge of computers - Ability to Write/type messages to ensure...

Monitor and report results against established key performance indicators including clear weekly reporting metrics - Assist and coach Customer Service leaders and Schedulers - Enforce employee accountability with regard to safe work environment, quality and efficiency - Regular tendering of the services - Support in management and responsibility for tracking...