
Visa Counsellor
14 hours ago
**Job description**
**Job Title**:
Visa Counsellor
**Company**:
KR Immigration Private Limited Company
**Location**:
B-29 First floor, Lajpat Nagar -2, New Delhi -110024 near Metro gate number-1
**About the Job**:
We are looking for a creative and talented **Visa Counsellor** to join our team. As a **Visa Counsellor** at KR Immigration Company, you will act as a liason, provide product/services information, answer queries through calls and WhatsApp.
**Role & responsibilities**
- Manage incoming phone calls and WhatsApp
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customers through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer details and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
- FRESHERS are most welcome
- Proven experience as a Visa Counsellor are also welcome, with excellent communication skills.
- Ability to work both independently and collaboratively in a fast-paced environment.
- Strong attention to detail, problem-solving skills, and creative thinking.
- Excellent time management and organizational skills.
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
**Why Join Us?**
- Join a dynamic, creative team.
- Opportunities for growth and development.
- Competitive salary and benefits.
- Impactful, creative work in a fast-paced environment.
**Compensation**: Pay is based on Skills and Expertise.
Role: Visa Counsellor
Industry Type: Education Abroad / Visa / Immigration /
Department: Media Production & Entertainment
Employment Type: Full Time, Permanent
**Education**
UG: Graduation Not Required
**Key Skills**
Excellent communication skills with high patience level and active listening
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹11,276.37 - ₹37,049.01 per month
**Benefits**:
- Paid sick time
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
- Quarterly bonus
**Language**:
- English (required)
Work Location: In person
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