Visa counsellor

10 hours ago

Delhi, Delhi, India KR Immigration Full time ₹ 1,00,000 - ₹ 2,50,000 per year

Job Title:

Visa Counsellor

Company:

KR Immigration Private Limited Company

Location:

B-29 First floor, Lajpat Nagar -2, New Delhi near Metro gate number-1

About the Job:

We are looking for a creative and talented Visa Counsellor to join our team. As a Visa Counsellor at KR Immigration Company, you will act as a liason, provide product/services information, answer queries through calls and WhatsApp.

Role & responsibilities

  • Manage incoming phone calls and WhatsApp
  • Generate sales leads
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships and trust with customers through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer details and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Preferred candidate profile

· FRESHERS are most welcome

  • Proven experience as a Visa Counsellor are also welcome, with excellent communication skills.

· Ability to work both independently and collaboratively in a fast-paced environment.

· Strong attention to detail, problem-solving skills, and creative thinking.

· Excellent time management and organizational skills.

  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

Why Join Us?

· Join a dynamic, creative team.

· Opportunities for growth and development.

· Competitive salary and benefits.

· Impactful, creative work in a fast-paced environment.

Compensation : Pay is based on Skills and Expertise.

Application : Please mail your CV and Portfolio to

Role: Visa Counsellor

Industry Type: Education Abroad / Visa / Immigration /

Department: Media Production & Entertainment

Employment Type: Full Time, Permanent

Education

UG: Graduation Not Required

Key Skills

Excellent communication skills with high patience level and active listening

Job Types: Full-time, Permanent, Fresher

Benefits:

  • Paid sick time

Schedule:

  • Day shift

Supplemental Pay:

  • Performance bonus
  • Quarterly bonus

Language:

  • English (Required)

Work Location: In person

Job Types: Full-time, Permanent, Fresher

Pay: ₹10, ₹25,000.00 per month

Benefits:

  • Paid sick time

Work Location: In person

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