Retail Customer Care Assistant

12 hours ago

Chennai Tamil Nadu, India Brown Tree Retail Pvt Ltd Full time

**Job Title**: Retail Customer Care Assistant
**Location**: Chennai, Alandur
**Reports To**: Store Manager
**Core Objective**: Provide outstanding customer service, support store operations, and contribute to sales growth and retention.

**Responsibilities**:

- Welcome customers, assist with queries, recommend products
- Process sales, returns, and refunds accurately
- Maintain stock levels and manage inventory shelf replenishment
- Ensure store cleanliness and adherence to merchandising standards
- Record feedback, resolve issues, and escalate when needed
- Collaborate with team members to meet sales goals

**Qualifications**:

- High school diploma (minimum)
- Prior retail or customer service experience preferred
- Excellent communication, basic numeracy, and POS familiarity
- Flexible working hours, including weekends & holidays

**Skills**:

- Customer-first orientation
- Problem solving and conflict management
- Attention to detail and reliability
- Teamwork in dynamic retail environment

**Regards**
**YuvaraJ**
**9551519291**

**Job Types**: Full-time, Permanent

Pay: ₹9,454.88 - ₹32,310.83 per month

**Benefits**:

- Food provided
- Provident Fund

Work Location: In person

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