
Tele Calling Executive
1 day ago
Job Description: Telecalling Executive (Payment Recovery)
**About UBIXA**
UBIXA is Central India's largest distributor of precision measuring instruments, electrical and electronic test equipment, and surveying instruments from globally respected brands. We provide a seamless PAN-India service, renowned for top-tier product quality and swift delivery. With over 30 premium brands and 5,000+ satisfied customers, we bring over a decade of expertise to every interaction. UBIXA’s mission is to be the trusted, one-stop solution for quality control instruments, meeting each client’s unique needs with dedication to quality, knowledge, and service excellence.
**Role Overview**
**Key Responsibilities**
- Track and monitor outstanding invoices to ensure timely payment.
- Resolve billing discrepancies and disputes efficiently.
- Coordinate with customers' Stores/Accounts departments to address payment issues.
- Respond to customer inquiries and concerns regarding payments and billing.
- Maintain detailed records of customer payments, invoices, and communications in our ERP system.
- Analyze payment data to identify trends and insights that can optimize the collection process.
- Collaborate with sales and finance teams to improve payment procedures.
- Education: Bachelor’s degree in Business Administration, Finance, Commerce, or related field preferred.
- Experience: 2-3 years in payment follow-up, accounts receivable, or similar role.
- Skills:
- Strong interpersonal and communication skills.
- Problem-solving abilities with excellent attention to detail.
- Ability to prioritize tasks and work efficiently.
- Proficiency in ledger reconciliation and scrutiny.
- Fluency in English, Hindi, and Marathi for professional communication.
**Additional Qualifications**
- Basic knowledge of finance, accounting, and bookkeeping principles.
- Strong mathematical skills and adaptability to learn new processes and technologies.
- Positive team player with a customer-focused mindset and a strong work ethic.
**Position Details**
- Work Hours: 10 AM to 6 PM
- Location: UBIXA Pvt. Ltd., 1st Floor, Saturna, Badnera Road, opp. Petrol Pump, Amravati, Maharashtra - 444607 (IN)
- Compensation: ₹10,000 - ₹12,000 per month, plus performance bonuses
**Benefits**
- Cell phone and internet reimbursement
- Health insurance coverage
- Performance-based incentives
**Experience Requirement: Minimum 2 years in a similar position.**
**Job Types**: Full-time, Permanent
Pay: ₹10,000.00 - ₹15,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
Schedule:
- Day shift
Supplemental Pay:
- Yearly bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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