Tele Calling Executive

6 days ago

Amravati, India UBIXA Private Limited Full time

Job Description: Telecalling Executive (Payment Recovery)

**About UBIXA**

UBIXA is Central India's largest distributor of precision measuring instruments, electrical and electronic test equipment, and surveying instruments from globally respected brands. We provide a seamless PAN-India service, renowned for top-tier product quality and swift delivery. With over 30 premium brands and 5,000+ satisfied customers, we bring over a decade of expertise to every interaction. UBIXA’s mission is to be the trusted, one-stop solution for quality control instruments, meeting each client’s unique needs with dedication to quality, knowledge, and service excellence.

**Role Overview**

**Key Responsibilities**
- Track and monitor outstanding invoices to ensure timely payment.
- Resolve billing discrepancies and disputes efficiently.
- Coordinate with customers' Stores/Accounts departments to address payment issues.
- Respond to customer inquiries and concerns regarding payments and billing.
- Maintain detailed records of customer payments, invoices, and communications in our ERP system.
- Analyze payment data to identify trends and insights that can optimize the collection process.
- Collaborate with sales and finance teams to improve payment procedures.
- Education: Bachelor’s degree in Business Administration, Finance, Commerce, or related field preferred.
- Experience: 2-3 years in payment follow-up, accounts receivable, or similar role.
- Skills:

- Strong interpersonal and communication skills.
- Problem-solving abilities with excellent attention to detail.
- Ability to prioritize tasks and work efficiently.
- Proficiency in ledger reconciliation and scrutiny.
- Fluency in English, Hindi, and Marathi for professional communication.

**Additional Qualifications**
- Basic knowledge of finance, accounting, and bookkeeping principles.
- Strong mathematical skills and adaptability to learn new processes and technologies.
- Positive team player with a customer-focused mindset and a strong work ethic.

**Position Details**
- Work Hours: 10 AM to 6 PM
- Location: UBIXA Pvt. Ltd., 1st Floor, Saturna, Badnera Road, opp. Petrol Pump, Amravati, Maharashtra - 444607 (IN)
- Compensation: ₹10,000 - ₹12,000 per month, plus performance bonuses

**Benefits**
- Cell phone and internet reimbursement
- Health insurance coverage
- Performance-based incentives

**Experience Requirement: Minimum 2 years in a similar position.**

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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