Customer Service Associate
10 hours ago
**Vacancy Name** - Customer Service Associate **Vacancy No** - VN934 **Employment Type** - Full Time **Location Country** - India **About OnProcess** - We're on a bit of a mission at OnProcess, part of Accenture. We are helping the world's service supply chains get a whole lot better. Why? Because we believe that great customer service is a necessity, digital innovation is a game-changer and a new approach towards the "circular" supply chain will drive dramatic sustainability benefits to the world - and we are making all this happen. OnProcess, part of Accenture are market leaders in the provision of innovative, engaging and value driven parts supply chain solutions across a diverse range of sectors. Solutions provided by OnProcess span Service Parts Planning, Delivery and Recovery services and comprise multiple technical and non-technical components. **Job Overview** - The Associate, Customer Service works on programs related to customer satisfaction or return of defective materials from end customers, which require access to systems of partners of OnProcess. The Associate, Customer Service Band III will work in one of the following areas: Contacting Suppliers to Register/Configure their accounts with the client's Network, Assisting Suppliers to process e-invoices, Addressing Suppliers’ issues to the respective teams, administrating assigned workload in client systems, Additional tasks related to enabling the revenue for the client via the Suppliers behaviors. As a result of customer contact, the Associate, Customer Service Band III updates the Company database with all appropriate information. The Associate, Customer Service supports all quality assurance efforts and Program criteria. **Responsibilities and Duties** - Perform/handle outbound or inbound customer and/or client communications. - Advise customers on behalf of OnProcess Technology’s clients. Interact with customers via various methods of communication. - Processe all RMA requests from customers who use warranty partner equipment. - Utilize clients third parties to provide the entitled service. - Resolve customer complaints and escalations. - Inform the client about the development of their requests. - Perform all necessary actions and closes requests with the consent of the client. - Resolve first level escalations. - Handle all calls according to the set time goals. - Update applicable Program Database(s) accurately. Qualifications: - Fluency in English - Analytical skills - Attention to detail and accuracy - Excellent organizational skills - Excellent communication and presentation skills **Education Requirement** - Bachelor's Degree
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1 week ago
India VXI Global Solutions Full timeIt's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Original Title: Customer Service Associate Req Id: R25_05079 Posted At: Wed Oct 15 2025...
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Customer Service Associate
4 days ago
India OnProcess Full time**Vacancy Name** - Customer Service Associate **Vacancy No** - VN873 **Employment Type** - Full Time **Location Country** - India **About OnProcess** - We’re on a bit of a mission at OnProcess. We are helping the world’s service supply chains get a whole lot better. Why? Because we believe that great customer service is a necessity, digital...
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Ludhiana, Punjab, , India Sisco Jobs Full time ₹ 15,000 - ₹ 30,000 per yearJob Title: Customer Service Associate Location: Ludhiana (punjab) Experience: 0 to 1 Years Gender: Male & Female Salary: 1.80 LPA Job Summary: We are looking for a proactive and customer -oriented Customer Service Associate to join our client's team. The ideal candidate will be responsible for handling customer interactions, resolving inquiries, and...
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Customer Service Associate
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Jaipur, India Reliance Retail Full timeJob Description Company Overview Reliance Retail is India's largest, fastest growing and most profitable retailer with a vast omni-channel presence. Established in 2006, we aim to revolutionize retail with excellent value propositions, quality products, and unmatched shopping experiences. Serving over 193 million loyal customers across a range of categories,...
