Customer Relation Executive-mutualfund

2 weeks ago

Hyderabad Telangana, India VMSIGMA FINSERVE Full time

**Job description**

**Customer Support Executive**

**Job Roles and Responsibilities:Requirements**:

- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Keep records of calls and sales and note useful information

**Skills**:

- Proven experience as telesales representative or other sales/customer service role
- Proven track record of successfully meeting sales quota preferably over the phone
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Ability to learn about products and services and describe/explain them to prospects
- Excellent knowledge of English
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints

**Contact us on 9014512323**

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹22,000.00 per month

**Benefits**:

- Paid sick time

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