Customer Success Associate

2 weeks ago


Saibaba Colony Coimbatore Tamil Nadu, India Forcesight Online Solutions Pvt. Ltd. Full time

**Position : Customer Success Manager**

Location : Coimbatore

Job type: Full-time

Experience level: Mid level

Industry: Ecommerce/Technology

Company size: Seed funded startup (handful of employees)

Experience : 0-2 years

What do we do: We are an early seed funded startup in the eCommerce reseller space. Its an exciting and hot area which enables cross channel Commerce resellers to manage both productivity and growth across multiple channels from a single dashboard.

Is this the right job for me?: If you like ground floor startups, are confident about yourself and like to solve problems and research things. If you are a quick learner under some supervision, this is the job for you.

Must Have

Prior sales or customer service experience of 2+ years (smart freshers entertained)

Ability to communicate fluently in English & Hindi. Hindi speaking is not mandatory.

MS - Office

Great attitude & strong analytical ability

Results oriented approach is necessary to succeed in this target driven role

Serial Problem solver, self starter and quick learner under supervision.

Nice to Have

Experience in Selling Services / SAAS products

Ability to communicate in Hindi

Exposure to CRM tools

Pay: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Quarterly bonus

Work Location: In person



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