Sales Coverage Support, As

**Job Title - **Analyst/Associate - Account Activity Reviews (AARs) / Expected Nature & Purpose of the Relationship (ENPRs) process

**Location - Mumbai**

**Role Description**

As part of Coverage Support & Lending Transaction Management team in the Corporate Bank, you will work with Coverage Bankers of our multinational Corporate clients to support them in their role as Accountable Client Owner (ACOs).

You will be responsible for coordination and completion of Account Analysis and related tasks, in particular Account Activity Reviews (AARs) / Expected Nature & Purpose of the Relationship (ENPRs) processes for clients covered by your Coverage team(s).

This includes working effectively with key stakeholders globally to ensure on-time completion of KYC profiles and ensure adherence to applicable internal policies and external legal/regulatory frameworks. You will develop a strong understanding of our clients’ business and legal hierarchies and use this knowledge to efficiently steer the completion of periodic / event driven client reviews.

**What we’ll offer you**

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy
- Best in class leave policy
- Gender neutral parental leaves
- 100% reimbursement under childcare assistance benefit (gender neutral)
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above

**Your key responsibilities**
- Integrated member of Corporate Coverage support team, supporting ACOs to analyze existing business with clients, ensure completion of the Account Activity Reviews (AARs) / Expected Nature & Purpose of the Relationship (ENPRs) within required time frame.
- Support ACOs on Account Activity Reviews (AARs) / Expected Nature & Purpose of the Relationship (ENPRs) process including but not limited to:

- Collecting and analying transaction data from Ops teams. Responsible for inputting client’s expected account activity into system based on review of past activity and discussions with client
- Reviewing clients’ past account activity against expected and providing commentary in system to support ACO completing attestation. Working and following up with relevant stakeholders to resolve issues
- Identifying potential risks and anomalies in clients’ account activity. Escalating to ACO / AFC as required
- Monitoring Project completion progress, follow-up with ACOs when required.

**Your skills and experience**
- Recognized university degree and minimum 3 years of experience in relationship management/ Transaction banking products
- Strong English oral & written communication skills to interact with internal stakeholders including senior management.
- Willing to work under time driven deadlines to complete analysis of business that the bank does for its clients across products and AAR/ENPR review cases
- Be proactive and able to resolve and respond to ad hoc requests and issues within the agreed turnaround times.
- Be diligent and ensure quick escalations on key AAR/ENPR related issues or matters that require ACOs or other teams’ attention.

**How we’ll support you**
- Training and development to help you excel in your career
- Coaching and support from experts in your team
- A culture of continuous learning to aid progression
- A range of flexible benefits that you can tailor to suit your needs

**About us and our teams**

Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.