Customer Success Associate

1 week ago


Kolkata West Bengal, India Ananta resource Management Full time

Customer Success Specialist

Required QualificationMBA-Marketing,Marketing

Skill-sbusiness development,Lead Generation,Customer Relationship Management (CRM)

Exp
- 1 to 3 years

Location - Kolkata wb

Job description

**What You Will Do**
- Customer Relationship Management: Maintain and enhance customer relationships.
- New Account Registration: Process customer registration through Forms.
- Issue Resolution: Address and resolve customer concerns.
- Making and Sending Quotations: Prepare quotations for required articles and services.
- New Lead Generation: Communicate with leads to arranging meetings and secure new business opportunities.
- Sales Operations: Oversee daily sales coordination & operations.
- Repeat Business: Encourage and manage repeat customer sales.
- Upselling & Cross-Selling: Identify additional sales opportunities.
- Lead Management: Generate and convert sales leads.
- Pipeline Management: Manage the sales pipeline effectively.

**What We Expect of You**
- Bachelor's degree in business administration, marketing, or a related field.
- 2-3 Years of Total & Relevant experience with Stability
- Experience in using CRM software or related tools is a plus. Perks & Benefits
- Pick up & drop off from specified locations.
- Paid Privilege Leaves.
- Employee Referral Programme

**Perks & Benefits**
- Pick up & drop off from specified locations.
- Paid Privilege Leaves.
- Employee Referral Programme

Working Days
- 6 Days Mon
- Fri 10-7 & All Saturdays 10-4Working Timings10-7 & All Saturdays 10-4

**Job Types**: Full-time, Permanent

Pay: ₹300,000.00 - ₹340,000.00 per year

Schedule:

- Day shift

Application Question(s):

- Are you ok with Dakhinee Co-Operative Housing Society Kolkata WB location?
- Do you have an exp. in business development,Lead Generation,Customer Relationship Management (CRM) procurement,upselling,customer complaint?
- What is your current ctc? Expected ctc, Notice Period, Total Exp?

Work Location: In person

**Speak with the employer**
+91 9258517636


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