Customer Success Associate

2 weeks ago


Kolkata West Bengal, India Ananta resource Management Full time

Customer Success Specialist

Required QualificationMBA-Marketing,Marketing

Skill-sbusiness development,Lead Generation,Customer Relationship Management (CRM)

Exp
- 1 to 3 years

Location - Kolkata wb

Job description

**What You Will Do**
- Customer Relationship Management: Maintain and enhance customer relationships.
- New Account Registration: Process customer registration through Forms.
- Issue Resolution: Address and resolve customer concerns.
- Making and Sending Quotations: Prepare quotations for required articles and services.
- New Lead Generation: Communicate with leads to arranging meetings and secure new business opportunities.
- Sales Operations: Oversee daily sales coordination & operations.
- Repeat Business: Encourage and manage repeat customer sales.
- Upselling & Cross-Selling: Identify additional sales opportunities.
- Lead Management: Generate and convert sales leads.
- Pipeline Management: Manage the sales pipeline effectively.

**What We Expect of You**
- Bachelor's degree in business administration, marketing, or a related field.
- 2-3 Years of Total & Relevant experience with Stability
- Experience in using CRM software or related tools is a plus. Perks & Benefits
- Pick up & drop off from specified locations.
- Paid Privilege Leaves.
- Employee Referral Programme

**Perks & Benefits**
- Pick up & drop off from specified locations.
- Paid Privilege Leaves.
- Employee Referral Programme

Working Days
- 6 Days Mon
- Fri 10-7 & All Saturdays 10-4Working Timings10-7 & All Saturdays 10-4

**Job Types**: Full-time, Permanent

Pay: ₹300,000.00 - ₹340,000.00 per year

Schedule:

- Day shift

Application Question(s):

- Are you ok with Dakhinee Co-Operative Housing Society Kolkata WB location?
- Do you have an exp. in business development,Lead Generation,Customer Relationship Management (CRM) procurement,upselling,customer complaint?
- What is your current ctc? Expected ctc, Notice Period, Total Exp?

Work Location: In person

**Speak with the employer**
+91 9258517636



  • Rajarhat, Kolkata, West Bengal, India MoSahay Associate Full time

    Designation Associate Customer Support Job Profile Customer support advisor will be responsible for customer service and handling Product related enquires after Sales from the customer end. Provide and share information with customer by leveraging available tools and information. Via Call Support Job Type Full Time - Permanent Mandatory Criteria - Languages...


  • Kolkata, West Bengal, India ZINFI Technologies Full time

    **What you will be doing**: - We are seeking a proactive and versatile Ticket Support and Feedback Specialist to manage customer service support tickets and drive user feedback initiatives. In this role, you will ensure prompt resolution of support tickets while engaging with customers to gather valuable insights and reviews that can help enhance our...

  • Customer Onboarding

    2 weeks ago


    Kolkata, West Bengal, India SuperProcure Full time

    **Department** **:Customer Support & Customer Success** **Location** : Kolkata, West Bengal (On site)** **Job Summary** We are looking for an Customer Onboarding & Customer Success - Executive who will be responsible for smooth implementation & onboarding of SuperProcure software in new accounts. The person will also be responsible for existing customer...


  • Tollygunge, Kolkata, West Bengal, India Success Scholar Full time

    **Job Title**: Front Office Associate **Job Summary**: **Key Responsibilities**: - Greet and assist visitors, clients, and staff with a warm and professional approach - Maintain front office cleanliness, organization, and supplies - Handle appointment scheduling, visitor logs, and meeting room bookings - Support administrative tasks including filing, data...


  • Kolkata, West Bengal, India HomeLane Full time

    Job Description - About the Role: We are looking for energetic and customer-focused professionals to join our Referral Program team as Customer Success Relationship Executives. This role is crucial in building strong relationships with our existing clientele and driving referrals through meaningful conversations, meet & greet initiatives, and marketing...


  • Kolkata, West Bengal, India Ananta Resource Management Full time

    Position Overview - We are seeking a dynamic and results-oriented Customer Success Executive to join our Thermo Adhesives Business team The ideal candidate will have a passion for sales excellent communication skills and a keen understanding of thermo adhesive products and applications As an Inside Sales Executive you will play a crucial role in driving...


  • Kolkata, Noida, India beBeeSuccess Full time ₹ 4,00,000 - ₹ 6,00,000

    Job DescriptionWe are seeking a Customer Success Associate to join our team. As a key member of our customer-facing unit, you will be responsible for making outbound calls to US-based insurance companies and patients, promoting products and services, and gathering required information.Key Responsibilities:Engage customers in meaningful conversations to...


  • Kolkata, West Bengal, India Teleperformance Full time

    CUSTOMER CARE ASSOCIATE Company **:Teleperformance** Salary : 15,000.00-30,000.00 Shifts : Depends on the Process Location : Kolkata Gender : Any Cab Facility : One Side **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹15,000.00 - ₹30,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Night...


  • Kolkata, West Bengal, India Teleperformance Full time

    **Hiring* Hiring* Hiring** **Teleperformance Company is hiring for Kolkata Location for Customer Care Associate Profile.** - We are hiring for Domestic Process, International Process both. - Salary we are offering from 15k-25k **Job Types**: Full-time, Fresher Pay: ₹12,000.00 - ₹25,000.00 per month **Benefits**: - Health insurance - Provident...


  • Kolkata, West Bengal, India IMBROX INFOTECH PRIVATE LIMITED Full time

    _ **are seeking for Customer Support Associate at Kolkata.**_ **Min. Experience - **_6 Months in Customer Support_ **Location - **Sector 5, Salt Lake **Responsibilities -** - Engage in customer calls both inbound and outbound. - Resolve customer issues with the right solution. - Stay updated with the product knowledge that we provide. - Collect feedback...