Executive-customer Experience

7 days ago

Ahmedabad Gujarat, India Petpooja (Prayosha food services Pvt ltd) Full time

**Roles and Responsibilities**:

- Coordinate over the call with clients to understand the feedback of demos conducted by ourSales Team.Client relationship, sales team coordination, escalating requirements and issues of the client,and raising RM issues to management.Convert leads to prospects, by pitching customers about Petpooja, and requesting a demobefore/after their current billing software or machine’s subscription expires.Converting leads to prospects which would not be limited to existing products but to the newproducts-Prioritize and escalate support for existing clients' issues.Maintain Client Communication for updating Sales POCs for our existing clients.Follow the given SOP in order to make sure the entire process runs smoothly.Qualification and Skills:

- Roles in this field require a bachelor's degree. Strong communication, interpersonal, andnegotiation skills are crucial.Problem-solving, adaptability, and time management are essential for addressing concernsand meeting deadlines.A customer-focused approach, proficiency in technology, and the ability to collaborate withinternal teams contribute to long-term relationships.Sales and marketing knowledge, along with a positive attitude and commitment tocontinuous learning, further enhance success in these positions.

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Work Location: In person

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