Customer Service Associate

4 days ago


Nagpur Maharashtra, India Sath AGRO Full time

Profile-Customer Service Associate

Gender
- Male/ Female

No of positions - 20

Communication Proficiency: Very Good to Excellent

Salary - 22k gross - 33k gross

Experience-1-2yrs

Key Responsibilities:

- Handle inbound and outbound customer service calls with professionalism and efficiency.
- Address customer inquiries, resolve issues, and provide information about products and services.
- Maintain high-quality service standards and ensure customer satisfaction.
- Use computer systems to access and update customer records and information.
- Collaborate with team members to meet and exceed performance targets.
- Provide timely and accurate responses to customer queries and escalate issues as necessary.
- Adhere to company policies and procedures in all interactions with customers.

Qualifications and Skills:

- Proven experience in a customer service role, preferably with international exposure (US clients).
- Excellent verbal and written communication skills in English.
- Strong computer skills, including proficiency in using customer service software and Microsoft
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Exceptional problem-solving skills and attention to detail.
- Flexibility to work within the specified operation window and rotational week off pattern.

Work Schedule:
Shift Duration: 9.5 Hours

Shift Timing: Between 8:00 PM to 8:00 AM (includes rotational shifts)

Week Off Pattern: Rotational

Week Off Count: Two week offs

**Job Types**: Full-time, Permanent

Pay: ₹22,000.00 - ₹33,000.00 per month

Schedule:

- Rotational shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

**Speak with the employer**
+91 8407998196



  • Nagpur, India Citius Customer Services Full time

    **Customer Service Associate_Sales** **Designation: Customer Service Associate** Process Type - Voice Experience - Fresher or 6 months experience (Preferable) Qualification - Any Graduate/HSC **Salary**: ₹14,000 - ₹17,000 per month **Requirements**: Should be ready to work for the Voice process Must have good communication skills in English with...


  • Nagpur, Maharashtra, India Hire Lab Career Solutions Full time

    Job Roll - Customer Service Associate "A customer service associate manages customer concerns to maintain positive customer relationships with an organization. " Domain - Customer Service Shifts - Day Shifts Only Skills - Excellent English communication Experience - Freshers & Experienced both can apply **Important Note**: Hire Lab Career Solutions...


  • Nagpur, Maharashtra, India Sath AGRO Full time

    Designation: Customer Service Associate Process Type - Voice Criteria - Male /Female both can apply Job Time-rotational(8am to 9pm--8 hour any )---English must Experience - Fresher or 6 months experience (Preferable) Qualification - Any Graduate/HSC **Salary**: ₹12,000 - ₹17,000 per month **Requirements**: Should be ready to work for the Voice...


  • Nagpur, India Dream Jobs Full time

    1) Hiring for Customer Service Associate (B2B Sales) Shift: Day shift Job location: Mihan, Nagpur **Salary**: 15k to 17k gross 1) Hiring for Customer Service Associate(Pre sales) Shift: Day shift (rotational) Job location: Mihan, Nagpur **Salary**: 13k to 15k gross **Salary**: ₹15,000.00 - ₹17,000.00 per month **Benefits**: - Commuter...


  • Nagpur, Maharashtra, India Hire Lab Career Solutions Full time

    **Job Title**: Customer Service Associate (Executive) **Location**: Nagpur **Process**:Chat & Voice **Salary**: ₹1,80,000 LPA - ₹1,92,000 LPA **Experience**: Freshers & Experienced both can apply **Qualification**: Graduation **Language Proficiency**: Excellent English Communication (Written & Verbal) **Responsibilities**: - Handle inbound and...


  • Nagpur, India Altius Customer Services Pvt Ltd Full time

    Hiring for Customer Support Associate (Tele sales) - Excellent Communication Skills - Minimum 1 year of Experience in Sales - Should have sales closure knowledge - Notice Period - Immediate Joiner **Salary**: ₹200,000.00 - ₹300,000.00 per year Ability to commute/relocate: - Nagpur, Maharashtra: Reliably commute or planning to relocate before starting...


  • Nagpur, Maharashtra, India Hire Lab Career Solutions Full time

    **Job Title**: Customer Service Associate (Executive) **Location**: Nagpur **Process**:Chat & Voice **Salary**: ₹1,80,000 LPA - ₹1,92,000 LPA ₹12000 - ₹13000 Take Home + PF + ESIC **Experience**: Freshers & Experienced both can apply **Qualification**: Graduation **Language Proficiency**: Excellent English Communication (Written &...


  • Nagpur, Maharashtra, India Triedge Solutions Full time

    Position : Customer Service Associate Location : Nagpur Roles & Responsibilities: - Eligibility Criteria: - Final year students or recent graduates - Open to graduates from diverse academic backgrounds such as BCA, MCA, B.Com, BBA, MBA, Engineering, and related fields - Strong communication skills, a problem-solving mindset, and eagerness to learn are...


  • Nagpur, India Dream Jobs Full time

    Hiring for Customer Service Associate Must have good english communication Job location: Mihan Nagpur **Salary**: 12000 to 16000 Responsibilities for Customer Service Associate - Maintain an updated knowledge of the organization's products, services, and customer service policies - Document customer interactions when necessary, compiling documents and...


  • Nagpur District, Maharashtra, India Sath Strategic Services pvt. ltd. Full time

    Profile - Customer Service Associate Location - Mihan, Nagpur Process Type - Voice **Salary**: ₹12,000 - ₹17,000 per month Experience - Fresher or 6 months experience (Preferable) Qualification - Any Graduate/HSC Skills - Excellent English Communication Contact on - 7378998320 - Rutuja **Job Types**: Full-time, Permanent, Fresher Pay:...