
Guest Service Agent
7 days ago
**Key Responsibilities**
- Greet, assist, and guide passengers from arrival to departure.
- Provide support with check-in, security, boarding, baggage, and lounge access.
- Coordinate with airlines, airport staff, and internal teams for seamless service delivery.
- Handle passenger queries, requests, and escalations with professionalism.
- Maintain high standards of courtesy, grooming, and service etiquette.
- Ensure compliance with company SOPs, safety regulations, and airport protocols.
- Assist in VIP, VVIP, and corporate guest handling as required.
- Provide feedback to supervisors on service improvements.
**Required Qualifications & Skills**
- Graduate / Diploma in Hospitality, Travel, or Tourism preferred.
- 0-2 years of experience in customer service/hospitality/aviation (freshers may apply).
- Excellent communication skills (English, Kannada & Hindi).
- Professional grooming and positive attitude.
- Strong interpersonal and problem-solving skills.
- Ability to work under pressure in a 24/7 operational environment.
- Flexibility to work in shifts, including weekends and holidays.
**Why Join MGS?**
- Be part of India’s premier airport services provider.
- Exciting career growth in the aviation and hospitality sector.
- Training and development opportunities to enhance skills.
- Work in a dynamic, multicultural, and customer-centric environment.
Pay: ₹20,000.00 - ₹25,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Commuter assistance
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Provident Fund
Ability to commute/relocate:
- Bangalore International Airport, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Diploma (preferred)
**Experience**:
- Guest services: 1 year (required)
Shift availability:
- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)
Work Location: In person
-
Guest Service Agent
3 days ago
Bengaluru, Karnataka, India Pelagia Facility Management Full timeWe are looking for competent Restaurant Staff to take and deliver orders. You’ll be the face of our restaurant and responsible for customers’ experiences. Food server responsibilities include ensuring tables are clean and tidy when guests arrive, presenting menus, taking orders and serving food and beverages. You need to be quick on your feet and have a...
-
Guest Service Associate
4 days ago
Airport, Mumbai, Maharashtra, India Cococart Ventures Pvt Ltd Full timeRole Brief: We are looking to hire a fresher as a Guest Service Associate to ensure guests have a delightful experience at our outlet. The role includes welcoming guests, assisting with purchases, addressing inquiries, sharing information about promotions, resolving concerns, and maintaining a professional and friendly environment. Key Responsibilities: -...
-
Guest Service Associate
20 hours ago
Airport, Mumbai, Maharashtra, India AV People Kart Private Limited Full time**Job Role: Guest Service Associate** **Location**:Mumbai Airport **Role Brief**: We are looking to hire a Guest Service Associate whose primary responsibility is to ensure that guests have a pleasant experience during their visit to our outlet. The role involves various tasks, such as greeting guests upon arrival, assisting them in their purchase,...
-
Guest Service Associate
4 days ago
Airport, Mumbai, Maharashtra, India AV People Kart Private Limited Full time**Job Role: Guest Service Associate** **Location**:Mumbai Airport **Role Brief**: We are looking to hire a Guest Service Associate whose primary responsibility is to ensure that guests have a pleasant experience during their visit to our outlet. The role involves various tasks, such as greeting guests upon arrival, assisting them in their purchase,...
-
Guest Service Agent
6 days ago
Bengaluru, Karnataka, India The Den Hotel Full timeMaintain a sense of urgency with whatever task is required. - Attend and comprehend all information discussed at the briefing sessions. If unsure, ask questions until you are sure. Assist team members if they are having trouble comprehending as well. - Maintaining the ‘Look’ is an important requirement. Always follow the grooming standards as per...
-
Guest Service Associate
6 days ago
Bengaluru, Karnataka, India Goldfinch Hotel Bangalore Full timeGreeting guests upon arrival and making them feel welcomed. - Administering check-ins and check-outs. - Providing front desk services to guests. - Assigning rooms and taking care of administrative duties. - Delivering mail and messages. - Processing guest payments. - Coordinating with bell service and staff management. - Being a source of information to...
-
Guest Service Associate
3 days ago
Bengaluru, Karnataka, India AV People Kart Private Limited Full time**Job Role: Guest Service Associate - Retail** **Location**:Bangalore **Role Brief**: We are looking to hire a Guest Service Associate whose primary responsibility is to ensure that guests have a pleasant experience during their visit. The role involves various tasks, such as greeting guests upon arrival, assisting them in their purchase, handling...
-
Guest Services Ambassador
1 day ago
Chennai, Bengaluru / Bangalore, Delhi, India beBeeCustomerService Full time ₹ 2,50,000 - ₹ 5,00,000Job Description:As a Guest Services Associate, your primary responsibility will be to ensure that our guests receive exceptional treatment and service.Welcoming GuestsUpon arrival, you will review the guest list to identify any special requests or requirements. This may include preparing welcome folders with information about the area, amenities, and...
-
Guest Service Associate
2 days ago
Sarjapura, Bengaluru, Karnataka, India the modern coffee house Full time**Greeting and assisting guests**:Providing a warm welcome, offering information, and ensuring a positive first impression. - **Handling guest-taking the order and insuring to take the order and providing excellent service**: - **Managing reservations**:Processing and updating reservations, handling inquiries, and making modifications. - **Resolving guest...
-
Guest Service Ambassador
2 days ago
Bengaluru, Karnataka, India JLL Full timeJLL supports the Whole You, personally and professionally. JLL empowers you to shape a brighter way. **What this job involves**: **Job title**: Guest Service Ambassador **Reporting to**: Employee Services Lead. The Guest Service Ambassador plays a pivotal role in providing authentic service experiences that bonds the relationship between JLL, our client and...