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Front Office Executive

2 weeks ago

Noida Sector Noida Uttar Pradesh, India The Embassy Inn Full time

**Job Title**: Front Office Executive

.**Location**: Noida - Sector 19 & Sector 143 Near Advant

**Department**: Front Office

**Reports To**: Hotel Manager / General Manager

**Job Summary**:
**Key Responsibilities**:

- Greet and welcome guests warmly upon arrival.
- Manage guest check-in and check-out procedures efficiently.
- Maintain guest records and ensure accurate billing and payments.
- Coordinate with housekeeping and other departments to ensure smooth guest service.
- Address guest complaints or requests promptly and professionally.
- Provide information about hotel facilities, services, and nearby attractions.
- Maintain the front desk area in a neat and organized manner.
- Follow hotel policies, safety, and security standards at all times.

**Qualifications & Skills**:

- Bachelor’s degree or diploma in Hospitality, Hotel Management, or a related field (preferred).
- Prior experience in front office or guest relations in a hotel environment.
- Excellent communication and interpersonal skills.
- Proficient in MS Office and hotel management software.
- Well-groomed, confident, and courteous demeanor.
- Ability to handle pressure and multitask efficiently.
- Flexible to work in shifts, weekends, and holidays.

**Benefits**:

- Competitive salary and performance incentives.
- Accommodation and meals (if Required).
- Opportunities for growth and career development.
- Supportive and professional work environment.

Pay: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Flexible schedule
- Food provided

**Experience**:

- Front office Executive: 1 year (preferred)

Work Location: In person