Servicenow Platform

2 weeks ago

Chennai Tamil Nadu, India DXC Technology Full time

** RESPONSIBILITIES**
- Working with project Manager on the Development and customization tasks
- Guiding customers through project to best suit their needs
- Responsible for scoping project requirements and deliverables with client
- Pinpointing project elements that are out of scope of established requirements
- Developing interfaces, platform automation and data delivered by a team of consultants
- Coordinate with team of consultants to deliver a cohesive solution
- Managing quality of service throughout project and upon completion
- Communicating issues and risks to appropriate team members
- ServiceNow configuration like Configuring Application UI, Customizing workflow configuration etc..
- KNOWLEDGE AND EXPERIENCE - REQUIRED
- Experience working with stakeholders to gather requirement as a Business analyst and convert the user requirement to technical specification.
- Experience working in Agile projects
- Experience on Orchestrations and Power shell scripting
- ServiceNow certifications (CSA, CAD, CIS) are highly beneficial
- Strong familiarity with
- JavaScript, HTML, AJAX, CSS, HTTP,
- Configurations and Customization
- Script Includes, Script Action, Client Scripts
- UI Actions, UI Scripts, UI Macros and UI Policy
- Import Sets/Transform Maps
- Workflows and Workflow designers
- Flow Designers, Flow Actions, Flow Process, etc
- JSON, Encryptions, Plugin, SSO
- Working knowledge of project methodologies including Agile.
- Active working knowledge of Web Services (used in Service Now Integrations).
- Knowledge of LDAP, VPN, and SSL components
- Ability to clearly communicate to both technical and non-technical stakeholders
- Excellent testing and debugging skills Strong history of problem solving
- Working knowledge of REST APIs, Web Services and other integrations
- Virtual Agent, Advance Work Assignments, Workspaces
- Predictive Intelligence and Performance Analytics.
- Working knowledge on Integration Hub Spoke.

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